Demo

Certified Pharmacy Technician - Phone Support

Onco360 Oncology Pharmacy
Waltham, MA Full Time
POSTED ON 6/9/2026
AVAILABLE BEFORE 7/8/2026
This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have Full Time positions available on our phone support team.

Our specialty pharmacy is located in Waltham MA. This is a remote opportunity, after onsite training period.

Starting salary from $23.00 an hour and up - w e also offer $3.00/HR shift differential for WEEKEND schedules.

Sign-On Bonus: $5,000 for employees starting before July 31, 2026.

We offer quarterly incentive bonuses as well as a $500 bonus for technicians to obtain their CPhT and/or CPhT-ADV credentials.

We offer a variety of benefits including:

  • Medical; Dental; Vision
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Company paid benefits – life; and short and long-term disability
  • Paid Volunteer Day
  • Floating Holiday
  • Referral Incentive

As a member of our Inbound and Outbound Phone Support team, you will:

  • Assist health care providers and patients by phone; answering questions and requests.
  • Communicate with patients and physician office staff to coordinate medication refill deliveries.
  • Work with Insurance companies regarding rejected claims and prior authorizations.
  • Serve as a primary contact for calls to patients and physicians.

To be successful in this role, you will need:

  • Good interpersonal skills
  • Excellent verbal, written and customer service skills
  • Ability to work independently, meet deadlines and be flexible
  • Good organizational skills and detail oriented
  • Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology
  • Ability to perform tasks accurately and efficiently when inputting information
  • Licensed/registered pharmacy technician or as required by state law
  • Basic math and analytical skills
  • Intermediate typing/keyboarding skills

Required education:

  • High school or equivalent

Required experience:

  • Pharmacy Technician: 1 years

Required license or certification:

  • Registered Pharmacy Technician

Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.

#OncoPhone1

Salary : $3 - $23

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Certified Pharmacy Technician - Phone Support?

Sign up to receive alerts about other jobs on the Certified Pharmacy Technician - Phone Support career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$36,486 - $44,746
Income Estimation: 
$42,166 - $52,471
Income Estimation: 
$39,883 - $51,045
Income Estimation: 
$46,929 - $61,827
Income Estimation: 
$46,929 - $61,827
Income Estimation: 
$60,907 - $81,557

Sign up to receive alerts about other jobs with skills like those required for the Certified Pharmacy Technician - Phone Support.

Click the checkbox next to the jobs that you are interested in.

  • Customer Service Skill

    • Income Estimation: $33,703 - $56,095
    • Income Estimation: $34,799 - $48,334
  • Inventory Management Skill

    • Income Estimation: $40,036 - $52,168
    • Income Estimation: $39,394 - $61,203
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Onco360 Oncology Pharmacy

  • Onco360 Oncology Pharmacy Louisville, KY
  • This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currentl... more
  • 3 Days Ago

  • Onco360 Oncology Pharmacy Waltham, MA
  • W e are seeking a Pharmacy Adjudication Specialist at our Specialty pharmacy in Waltham, MA. This will be a Full-Time position. This position must be locat... more
  • 3 Days Ago

  • Onco360 Oncology Pharmacy Woodridge, IL
  • This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currentl... more
  • 3 Days Ago

  • Onco360 Oncology Pharmacy Woodridge, IL
  • W e are seeking a Pharmacy Adjudication Specialist at our Specialty pharmacy in Woodridge, IL. This will be a Full-Time position . This position must be lo... more
  • 3 Days Ago


Not the job you're looking for? Here are some other Certified Pharmacy Technician - Phone Support jobs in the Waltham, MA area that may be a better fit.

  • Costco Wholesale Corporation DEDHAM, MA
  • California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that... more
  • 8 Days Ago

  • Beth Israel Lahey Health Winchester, MA
  • When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Contributes to the Hospital’s mission to c... more
  • 1 Month Ago

AI Assistant is available now!

Feel free to start your new journey!