What are the responsibilities and job description for the Customer Service Representative - Grove City position at Once Upon a Child?
Join a dynamic, team-oriented environment as a Customer Service Representative in Grove City. This role is ideal for individuals who are passionate about delivering outstanding customer service and enjoy engaging with people in a fast-paced retail setting. As a key member of the store team, you will be responsible for creating a welcoming atmosphere, assisting customers with their needs, and ensuring the sales floor is well-stocked and organized. If you are energetic, personable, and thrive in a supportive workplace that values growth and development, this is an excellent opportunity to build your career.
Responsibilities- Greet and engage customers to create a positive and enjoyable shopping experience
- Perform all point-of-sale (POS) transactions accurately and efficiently
- Inform customers about current promotions and loyalty programs
- Tag, hang, and stock merchandise on the sales floor to maintain store standards
- Communicate the buying and selling process clearly to customers
- Assist with general store operations and complete tasks as assigned to support the team
- Must be at least 16 years old
- Honest, dependable, and self-motivated with mature judgment
- Strong sense of urgency and ability to work efficiently
- Effective communication skills
- Comfortable with frequent walking, standing, stooping, climbing ladders, and repetitive lifting (up to 40 lbs)
- Attention to detail for inspecting and handling merchandise
- Competitive wage and bonus opportunities
- Outstanding health, dental, and vision benefits
- Generous employee discount at all company brand stores
- Paid holidays and paid time off (PTO)
- Company-paid short-term and long-term disability coverage
- 401(k) with company match
- Flexible schedules (Full-time: 30-40 hours/week, Part-time: 20-25 hours/week)
- Employee referral and anniversary programs
- Opportunities for growth and professional development with a strong promote-from-within culture
Salary : $11 - $12