What are the responsibilities and job description for the Customer Service Representative - Columbus position at Once Upon a Child?
Join a supportive and energetic team as a Customer Service Representative at the Once Upon a Child on Sawmill Road, where delivering outstanding service and creating a welcoming environment for every customer is a top priority. This role is perfect for individuals who are enthusiastic, personable, and thrive in a fast-paced retail setting. The company is committed to employee growth and internal promotion, offering opportunities to develop new skills and advance your career while making a positive impact on the customer experience.
Responsibilities- Warmly greet and engage with customers to ensure a positive shopping experience
- Accurately and efficiently handle all point-of-sale (POS) transactions
- Process, tag, hang, and stock merchandise on the sales floor
- Inform customers about current promotions and loyalty programs
- Clearly explain the buying and selling process to customers
- Maintain store operations and uphold company standards
- Assist with additional tasks as needed to support overall store success
- Must be at least 16 years old
- Honest, dependable, and self-motivated with mature judgment
- Strong sense of urgency and ability to work efficiently
- Effective communication skills
- Ability to frequently walk, stand, stoop, climb ladders, push, and perform repetitive lifting (up to 40 lbs)
- Attention to detail when inspecting and handling merchandise
- Competitive wage and bonus opportunities
- Generous employee discount at all company brand stores
- 401(k) with company match
- Flexible schedules
- Employee Referral Program
- Employee Anniversary Program
- Part-time (15-25 hours) positions available
- Opportunities for growth and professional development—promotion from within is encouraged
Salary : $11 - $12