What are the responsibilities and job description for the Future Opening: Retail Associate/Buyer position at Once Upon A Child - North Jax?
POSITION PURPOSE
To help promote all aspects of the business including but not limited to buying, selling, pricing, and merchandising. Promote a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Assist store management in daily store operations, including the buying of used merchandise.
MAJOR AREAS OF RESPONSIBILITY
1. Exhibit appropriate selling and buying behaviors. Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner.
2. Become familiar with products, brands, and prices and make recommendations of products, including their features and benefits, to suit customers’ needs. Maximize sales and customer satisfaction by adding items to the close of the sale.
3. Buy used product, reinforcing the customers’ purchases and sales to the store. Invite customer to return to the store to buy, sell, or trade and promote image of the store concept.
4. Price and ticket items based on pricing and buying guidelines. Restock store following merchandising plan. Maintain store displays and follow store housekeeping and maintenance standards and procedures.
5. Develop proficiency in operating computerized Point of Sale (POS) and sales tracking system for all sales transactions, buys, returns, etc.
6. Achieve personal and store sales goals by applying sound customer service and sales protocol.
QUALIFICATIONS
1. Prior retail experience preferred in similar product lines, but willing to train the right candidate.
2. Proven customer service skills required.
3. Ability to work well as a team member, accept constructive feedback, and follow directions.
4. Excellent communication and interpersonal skills.
5. Sales and goal driven.
PHYSICAL REQUIREMENTS
1. Ability to stand and walk for long periods of time, up to 8 hours a day.
2. Lifting up to 40 lbs. without assistance. May involve heavier lifting with assistance of team member or cart/dolly.
3. Bending, rotating, and reaching customary to a retail environment; including receiving, pricing, and stocking/back stocking merchandise.
4. Exposure to typical retail environment conditions and noise levels.
5. Able to operate a computerized sales terminal.
Compensation: $12.00 - $13.00 per hour
JOBS AT ONCE UPON A CHILD
We are looking for friendly people to join our team! We are a locally owned small business who believes in the power of buying and selling gently used items, and contributing to a more sustainable lifestyle. Want to be part of a team that helps it's community and world each day? Come make a difference with us! We have full and part-time positions available, so if you're looking for a new career or just want to pick up a few hours on the weekends, chances are we have something for you!
Salary : $12 - $13