What are the responsibilities and job description for the Retail Sales Associate position at Once Upon a Child Kenosha?
We are hiring for a part time position. Evening shifts are needed more (4:00pm-9:30pm) but some daytime shifts available (10:00am-5:00pm) Start and end times may fluctuate. Sunday shifts are (11:00am-6:30pm) One weekend day (Saturday or Sunday) is required for employment. Must be at least 16 to apply.
POSITION PURPOSE
To help promote all aspects of the business, including but not limited to customer service, inventory procurement, selling, pricing, organizing and merchandising. Promote a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Assist store management in daily store operations, including the buying of used merchandise.
MAJOR AREAS OF RESPONSIBILITY
Exhibit appropriate selling and buying behaviors. Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner.
Become familiar with products, brands, and prices and make recommendations of products, including their features and benefits, to suit customers’ needs. Maximize sales and customer satisfaction by adding items to the close of the sale.
Buy used product, reinforcing the customers’ purchases and sales to the store. Invite customer to return to the store to buy, sell, or trade and promote image of the store concept.
Price and ticket items based on pricing and buying guidelines. Restock store following merchandising plan. Maintain store displays and follow store housekeeping and maintenance standards and procedures.
Develop proficiency in operating computerized Point of Sale (POS) and sales tracking system for all sales transactions, buys, returns, etc.
Achieve personal and store sales goals by applying sound customer service and sales protocol.
QUALIFICATIONS
Prior retail experience preferred in similar product lines, but willing to train the right candidate.
Proven customer service skills required.
Ability to work well as a team member, accept constructive feedback, and follow directions.
Excellent communication and interpersonal skills.
Sales and goal driven.
PHYSICAL REQUIREMENTS
Lifting up to 40 lbs. without assistance. May involve heavier lifting with assistance of team member or cart/dolly.
Ability to stand and walk for long periods of time, up to 8 hours a day.
Bending, rotating, and reaching customary to a retail environment; including receiving, pricing, and stocking/back stocking merchandise.
Exposure to typical retail environment conditions and noise levels.
Able to operate a computerized sales terminal.
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12