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Customer Service Representative

Once Upon A Child Fort Wayne
Fort Wayne, IN Part Time
POSTED ON 7/25/2026 CLOSED ON 9/25/2026

What are the responsibilities and job description for the Customer Service Representative position at Once Upon A Child Fort Wayne?

Once Upon A Child Fort Wayne: Resale Industry Leader

Are you passionate about kids, love finding treasures, and have a knack for making everyone feel welcome?

Once Upon A Child Fort Wayne is more than just a resale store; it's a magical place where childhood dreams come true, one gently used item at a time. We're looking for enthusiastic and creative individuals to join our team as Sales Associates and help us spread the joy.

As a Sales Associate at Once Upon A Child Fort Wayne, you'll:

  • Welcome families with a smile and create a fun, inviting atmosphere.
  • Tag/Hang Inventory and merchandise Inventory. Process gently used items, assess their condition, and price them fairly. Think of yourself as a treasure hunter, unearthing hidden gems and giving them a second chance to shine.
  • Keep the store organized and presentable. Tidy tots, tidy toys!
  • Operate the cash register and process customer transactions efficiently.
  • Spread the Once Upon A Child magic through exceptional customer service. Every interaction is an opportunity to make someone's day!

If you're:

  • Outgoing and friendly, with a talent for making people feel comfortable
  • A team player who loves working with others to create a positive experience
  • Organized and detail-oriented, with a knack for keeping things tidy
  • Adaptable and willing to learn new things
  • Able to multi-task, stand and work for full shift
  • Manage the flow of inventory all day long.
  • Tag and Hang clothing, organize, and run cash register.
  • THIS IS A VERY BUSY JOB!
  • Weekends required!

Then we want you on our team!

Once Upon A Child Fort Wayne offers:

  • Competitive pay and Advancement opportunities.
  • A fun and rewarding work environment
  • Earn Employee Purchase Dollars and Sales Bonuses Monthly.
  • The chance to make a difference in the lives of families in your community

Ready to join the Once Upon a Child family?

Pay: $12.00 - $14.00 per hour

Benefits:

  • Flexible schedule

Application Question(s):

  • Describe what attracted you to Once Upon A Child Fort Wayne? Do you understand how we are different from other retail businesses?
  • How would you describe your personality and work ethic, and how do these qualities influence the way you approach your day-to-day responsibilities?
  • Are you able to work between 8am and 9pm? Are you able to work Weekends (required)? Provide Availability.

Work Location: In person

Salary : $12 - $14

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