What are the responsibilities and job description for the Retail Assistant Manager position at Once Upon a Child Austell?
Retail Assistant Manager – Part-Time
$15.00 an hour – Part-Time (Quarterly bonus based on performance after 90 days)
3999 Austell Rd, Ste 401, Austell, GA 30106
OPEN AVAILABILITY REQUIRED — WEEKENDS & NIGHTS ARE A MUST!
Send resumes to: ouacaustell@gmail.com
Apply online or in store: http://www.onceuponachildaustell.com/
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About Us
Once Upon a Child offers families a fun, convenient, and affordable way to buy and sell gently used kids’ clothing, toys, shoes, baby gear, and more. We focus on quality, safety, and value—the same things you prioritize for your own family. Our Austell location is a community‑centered, team‑oriented store where we work hard, have fun, and help parents save money every day.
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Position Overview
Once Upon a Child Austell is seeking an outgoing, bubbly, motivated Retail Assistant Manager who loves kids, enjoys helping families, and thrives in a fast‑paced retail environment. This role supports the Store Manager with daily operations, staff leadership, and customer service while also performing all sales associate duties.
This is an excellent opportunity for someone looking to grow into leadership—previous management experience is preferred but not required.
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Key Responsibilities
Customer Service & Sales
- Provide enthusiastic, knowledgeable, and timely service to all customers
- Ring sales, process returns, answer phones, and assist customers on the sales floor
- Communicate the buying process clearly and professionally to sellers
- Maintain a clean, organized, and welcoming store environment
Store Operations
- Assist with buying, selling, pricing, tagging, and merchandising
- Help maintain inventory flow, stock levels, and product standards
- Operate a computerized sales terminal with accuracy
- Support daily opening and closing procedures
Leadership & Staff Support
- Assist in supervising, motivating, and guiding team members
- Help train new staff and reinforce store standards
- Support the Store Manager with scheduling and shift coverage
- Promote a positive, team‑oriented work environment
Administrative & Marketing Support
- Assist with basic administrative tasks as assigned
- Help manage store social media accounts, including posting content, responding to messages, and promoting sales/events
- Support execution of store promotions, events, and seasonal initiatives
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What We’re Looking For
The right candidate must demonstrate:
1. Excellent customer service and communication skills
2. Ability to work independently and as part of a team
3. Sensitivity and professionalism when interacting with customers
4. Ability to work quickly and accurately in a fast‑paced environment
5. Flexibility with scheduling — holidays, weekends, and nights are required
6. Sales‑driven mindset with a focus on goals and results
7. Friendly, upbeat personality — great energy is a MUST!
Prior customer service experience is preferred, especially in similar retail environments. We are willing to train the right person.
Physical Requirements
- Ability to stand and walk for up to 8 hours
- Lift up to 40 lbs. without assistance
- Frequent bending, rotating, and reaching
- Ability to operate a computerized sales terminal
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 36 per week
Benefits:
- Flexible schedule
Work Location: In person
Salary : $15