Director of Clinical Services

OnCare Health is Hiring!

Our Director of Clinical Services Will:

• Oversee all clinical operations of the assigned hospice location including patient care, staffing, communication, regulatory compliance, compliance with budget, and marketing to ensure optimal performance and fiscal responsibility to include:
  • High-quality patient care: Ensure the organization provides excellent patient care as measured by patient/family feedback, CAHPS surveys, and community response/advice.
  • Strategic growth: Provide support in leading the organization to sustainable, ethical, and profitable growth as measured by goals for ADC, budgeting, and financial metrics.
  • Customer Service: Work to ensure meaningful and effective engagement and relationships with communities, families, and patients as measured by community utilization and feedback.
  • QAPI: Facilitate process improvement initiatives in customer relations, quality assurance, financial management, and staff development as measured by QAPI program development and survey outcomes (CMS, ACHC, or CHAP).
  • Culture: Foster a culture in alignment with the Heritage Core Values as measured by associate feedback and surveys.

Our Director of Clinical Services Has:

• Current licensure to practice as a Registered Nurse in the state.
• Degree in Nursing from a program accredited by the National League for Nursing (NLN); Bachelor’s or Master’s degree preferred.
• A thorough understanding of hospice care and the services provided by an interdisciplinary group.
• Excellent verbal and written communication skills, with the ability to navigate challenging situations involving emotions or conflict.
• Demonstrated ability to work and communicate effectively with diverse groups, including colleagues, clients, and community partners.
• Proficiency in business software, including Microsoft Office Suite (Word, Excel, SharePoint, Outlook, Teams, PowerPoint).
• A valid driver’s license and an acceptable driving record.

Why Join Us as a Director of Clinical Services:

• We are here to serve Seniors!
  • We serve individuals in 3 Orchard Pointe communities in the Phoenix Metro area.
  • We are a small close knit hospice team, that is continuing to grow in the West Valley.
  • We focus on building strong relationships with our community partners to provide excellent quality of care and to maintain a focused service area.
• 3 weeks of Paid Vacation in your 1st year for Full-time 32 hours sick time.
• Healthcare Certifications and CEU's.
  • Nurses - Heritage covers the cost of Continuing Education Units.
• Tuition Assistance Program after your first 6 months on our team.
  • Up to $8,000 in Tuition Reimbursement for you Yearly, and $2,500 for family members. Let us pay for your education!
• Health, Dental and Vision Insurance.
  • Coverage for Full-time individuals and families with low copays.
• Life & Income Insurance for Full-time associates.
  • $50,000 in company paid life insurance, and company paid long term disability coverage.
• 401k Match up to 5%, Employee Assistance Fund, Discounts and more!

For more information contact us at

Apply@Heritage-Communities.com