What are the responsibilities and job description for the Customer Engagement Representative position at On Trend Group?
Customer Engagement Representative – Face-to-Face Sales Role
Immediate Start- Onsite
On Trend Group is looking for a Customer Engagement Representative to support client sales campaigns through in-person customer engagement.
The position involves meeting customers face-to-face, providing information about products and services, and contributing to sales & marketing activities designed to generate customer interest and increase sales.
Key Responsibilities
- Interact with customers face-to-face to introduce products and services
- Identify customer needs and recommend appropriate solutions
- Support client sales goals by generating interest and completing sales when applicable
- Provide clear and accurate information to customers
- Maintain records of customer interactions and feedback
Skills and Qualifications
- Strong interpersonal communication skills
- Ability to build rapport with customers during face-to-face conversations
- Professional and positive approach to customer interaction
- Ability to follow training guidelines and sales processes
- Customer service, retail, hospitality, or similar experience is beneficial but not required
Training and Development
- Paid product and sales training
- Ongoing coaching focused on improving communication and customer engagement
- Professional development opportunities within the business
This role is designed for individuals who enjoy interacting with customers in person and want to gain practical experience in sales and customer engagement.
Salary : $2,800 - $4,000