Retail Sales Associate/E-Commerce Specialist

Retail Sales Leader/E-commerce Specialist

Job Description

We are seeking a part-time Retail Sales Leader/E-Commerce Specialist to join the team immediately! This is a hybrid position where the candidate will split time between working in our Falmouth retail store and at the corporate office, roughly 3 days per week or 15-25 hours. The ideal candidate lives an "On The Water" lifestyle. You enjoy the outdoors and have an appreciation for life on the coast. You have prior retail, e-commerce, sales, or customer service experience (1 or more years preferred). You are a detailed, highly organized person with enthusiasm and passion for working with people. Computer proficiency is required. There is potential for growth for the right candidate!

Responsibilities (Retail):

• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Uphold merchandising and store cleanliness standards
• Help the team keep the receiving and back stock area clean and organized
• Aid customers in locating merchandising in-store, on store.onthewater.com, as well as processing special orders
• Accurately ring on registers, maintain all cash at registers, issue receipts, refunds, credits or change due to customers
• Maintain orderly appearance of register area and supplies stocked
• Resolve escalated customer complaints

Responsibilities (E-Commerce):

• Report to the Director of E-Commerce & Retail
• Assist in processing new product shipments, packing e-commerce orders, maintaining inventory levels between the office and store
• Provide suggestions on new product ideas based on customer feedback and macro trends
• Deliver product to the retail store, as needed

​Qualifications:

• Previous experience in retail, e-commerce, customer service, or other related fields
• Experience using Shopify Admin & Shopify POS
• Excellent communication and interpersonal skills
• Ability to thrive in a fast-paced environment
• Strong leadership qualities
• Experience using Shopify and Shopify POS (Point of Sale) (Preferred but not required)
• Reliable transportation
• Flexible schedule

About Us:

On The Water was founded on Cape Cod in May of 1996 by two close friends who shared an immense passion for fishing and a deep appreciation for life on the coast of New England. What began 25 years ago with On The Water Magazine, a small publication dedicated to highlighting the enjoyment that life on the water can bring to those on Cape Cod and the Elizabeth Islands has evolved as a lifestyle brand lead by passionate people who continue to push the boundaries of what a fishing magazine can be.

We believe that On The Water is more than a place where fun and escape, passion and relaxation coexist- it is a way of life. It is where we gain perspective and are reminded that we are part of something bigger. It brings life to our days and shapes the lens through which we see the world.

It isn’t that we dislike life ashore. It’s that to us, everything is better on the water. In everything we do, we strive to harness and share our collective passion and experience to inspire in others an appreciation for life On The Water.

Job Type: Part-time

Pay: from $19 per hour (based on experience)

Job Type: Part-time

Pay: From $19.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Ability to Commute:

• Falmouth, MA 02540 (Required)

Ability to Relocate:

• Falmouth, MA 02540: Relocate before starting work (Required)

Work Location: In person

Salary : $19