What are the responsibilities and job description for the Service Writer (Heavy Duty Truck and Bus Repair Shop) position at On-Site Fleet Service?
Job Summary
Family owed Medium-Heavy Duty Truck Repair Company currently seeking an Administrative Assistant to work together with Shop Manager to complete daily clerical and billing tasks.
Responsibilities and Duties
- Answer phones and intake of incoming jobs.
- Input all ordered parts on customer invoices and input of stock orders into system.
- Keep track of and return parts and cores to vendors and acquire credits for return.
- Open work orders when customers drop off trucks with details of complaints and work needed.
- Ordering of parts and obtaining parts quotes.
- Send emails to customers and vendors as needed.
- Call for job approvals and purchase orders.
- Input estimates online to Fleet Management Companies to obtain approvals.
- Process customer payments by checks, credit card, or other transactions.
- Keep office clean and organized.
- Cover for Manager when out of office.
- Assist with preparation of estimates.
- Prepare invoices with detailed technician write-ups.
- Set up vehicle tows and sublet services.
- Print daily parts and revenue reports and input on spreadsheets.
Qualifications and Skills
- Microsoft Office and other computer experience.
- Must have a High School Degree
- Knowledge of automotive and truck parts is helpful but not necessary.
- Detail-oriented with a keen sense of urgency.
- Excellent people skills and a professional appearance.
- Excellent organizational and time management skills.
- Ability to multi-task and work in a fast-paced environment is desirable.
Company Benefits and Perks
- Comprehensive Health Benefits including Dental and Vision
- 401k Plan
- Paid Holidays and Vacation Schedule
- Company provided Life Insurance Policy
If you are seeking a career in an organization that offers growth, and treats people with respect, inquire today.