Customer Service Associate

Customer Service Associate, (Richland, WA) On Guard Richland Self Storage

Part-Time (2 days week; 16 hrs/week) -

Are you looking for a challenging but rewarding career change? If so, the storage/property management industry may be perfect for you! We will train you on everything you need to know to do the job right!

If you are self-motivated, and have experience in any of the following, we want to talk to you!

• Retail sales experience
• Customer service experience
• Apartment leasing experience
• Property maintenance - 10-15% outside primary office duties

The ideal candidate will always maintain a welcoming property, recommend storage solutions to our customers, provide stellar customer service and possess strong administrative skills. This role requires some office and computer experience. This is a part-time position with a strong, stable company. 1-3 years of customer service, sales or property management preferred.

Duties include:

• Provide outstanding customer service at all times
• Open and close the office each day in a timely manner
• Show and rent spaces
• Executes all documents associated with leasing
• Maintain office files
• Assist in the preparation of reports
• Assist with the maintenance of the storage facility. 10-15% time outdoor duties including cleaning out units.
• Answer telephone/email inquiries and provide administrative assistance to tenants.
• Maintain facility, clean hallways, doors and vacated spaces as needed.
• Keep the property and office clean and organized. Includes mop or sweep hallways, pick up trash in parking areas as needed.
• Control delinquency through phone contact and letters as necessary
• Stock and sell locks and other merchandise
• Other duties as assigned

Schedule: must be available to work Sunday 9:30am -5:00pm/Monday 9:30am -6:00pm.
Additional hours include two 1/2 days a month, and occasional fill in for the manager as needed.

Compensation: Pay $18.00 - $20.00 hourly, overtime non-exempt

Reliable transportation and valid driver's license required; Employment is contingent upon successful completion of background screening.

Come join one of the largest regional self-storage management companies with properties throughout the Pacific Northwest!

To Apply:
Please include your resume and complete the survey questions below.

Equal Opportunity Employer

Pay: $18.00 - $20.00 per hour

Application Question(s):

• This is a part-time role. Do you prefer Full-Time?
• The scheduled days are Sunday & Monday each week; with flexibility to work up to 1 to 2 additional weekdays a month. Are you available to work this schedule?

Experience:

• Customer Service: 2 years (Required)
• Microsoft Office: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18 - $20