Business Development Specialist

SUMMARY:

The Business Development Specialist is responsible for building and maintaining business relationships that strengthen and expand the reach of Valley Recovery Partner services. This role requires a dynamic, outgoing individual who thrives on engaging with the community, cultivating referral sources, and creating opportunities for organizational growth. The Specialist will actively represent the agency at events, drive new client acquisition, manage referral pipelines, and collaborate across programs to support long-term sustainability and impactful brand presence.

ESSENTIAL FUNCTIONS:

·   Business Development & Community Engagement

• Explore markets for prospective clients who can benefit from RMS and On Demand Counseling services.
• Drive the sales cycle from initial contact through closing.
• Actively represent the agency at events, meetings, and presentations to build visibility and strengthen community ties.
• Market the organization’s value proposition with awareness of client needs, trends, and competitors.
• Collaborate with marketing to develop business development collateral and promotional materials.

·   Referral & Client Relationship Management

• Cultivate and maintain relationships with referral sources to generate incoming referrals for outpatient treatment, telehealth, and other services.
• Guide prospective clients through the onboarding process, ensuring a seamless transition into treatment.
• Track and maintain accurate records of daily referral activity and sources.
• Conduct quality reviews and monitor contract compliance to ensure service excellence.

·   Cross-Agency Collaboration

• Partner with business development teams across RMS affiliates (New Day Recovery, On Demand Immediate Care, On Demand Occupational Medicine) to strengthen collaborative efforts and identify cross-referral opportunities.
• Leverage additional community resources to enhance client services and expand organizational impact.

·   Strategic Growth

• Proactively identify and develop new opportunities for referral and business growth.
• Promote a culture of hard work, tenacity, and mission-driven results.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years of age.
• Successful completion of BCI/FBI background check and pre-employment drug screen.
• Proven experience in business development, sales, or related community-facing roles.
• Valid state Driver’s License, with acceptable driving record (BMV check).
• Access to a reliable vehicle for business travel and appropriate insurance coverage in accordance with company policy.

SKILLS & ABILITIES:

• Strong understanding of business principles, performance metrics, and client relationship management.
• Knowledge of business management and sales principles including strategic planning, resource allocation, and client engagement.
• Ability to build relationships and teamwork across functional areas to achieve the organizational vision.
• Strong interpersonal, oral, and written communication skills with internal and external partners.
• Ability to motivate others and build collaborative partnerships.
• Accountable for measurable, high-quality, and timely results.
• Strong critical thinking and problem-solving skills, with the ability to generate and implement alternative solutions.
• Apply technology and administrative skills with proficiency in Microsoft Office, CRM platforms and related tools.

PHYSICAL REQUIREMENTS:

The following are representative of the physical demands required to perform this role. Reasonable accommodations may be made for qualified individuals with disabilities.

• Ability to occasionally lift and carry up to 25 pounds.
• Ability to move throughout a multi-level facility without elevator access.
• Ability to travel frequently within the community to meet clients, attend events, and visit referral partners.
• Ability to sit, stand, and move between office and community environments for extended periods.

APPROVAL:

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