IT Project Manager

On-Demand Group is currently seeking an IT Project Manager for a full-time opportunity.

Title: IT Project Manager

Duration: Fulltime

Location: Onsite in Minneapolis, MN

Job Overview:

In this role, you will take full ownership of our project pipeline. You will serve as the face of our project delivery team, bridging the gap between local client stakeholders and our internal engineering teams.

This role requires a unique balance: you know the core fundamentals of excellent project management, but you also know how to throw out the heavy, corporate enterprise playbook. Our SMB clients need clarity, speed, and business value, not 50-page documentation packages. You will keep projects on time and within scope by deploying practical, flexible PM practices utilizing ConnectWise and Moovila to drive efficiency.

Key Responsibilities

• Execute Core PM Fundamentals: Establish and maintain realistic project schedules, scope definitions, resource allocation, and budget tracking without over-complicating the process.
• Manage the Tool Stack: Utilize Moovila for advanced project modeling and critical path monitoring, while aligning resource scheduling with ConnectWise PSA.
• Bridge Client & Technical Teams: Act as the primary point of contact for our SMB clients during technical rollouts. Translate technical milestones into clear, business-friendly status updates.
• Manage Resource Utilization: Coordinate daily with our engineering and support teams to schedule project tasks, ensuring technical resources are maximized without burning out the team.
• Drive MSP Projects to Completion: Lead the deployment of standard MSP projects, including cloud migrations, network refreshes, server rollouts, and cybersecurity upgrades.
• Adapt and Pivot: Thrive in a dynamic, entrepreneurial environment where priorities can shift quickly based on client needs and emergency support escalations.

What We Are Looking For

• Experience: 3 to 4 years of experience managing IT or technical infrastructure projects. Past experience working within an MSP or a fast-paced technology services company is a major plus.
• Platform Expertise: Direct experience with ConnectWise PSA and automated project management tools like Moovila is desirable.
• Certifications: PMP or CAPM certifications are highly preferred to show you know the core disciplines of the trade.
• Mindset: An entrepreneurial spirit. You see a process gap and you fix it; you do not wait for a corporate directive or an enterprise committee to approve your workflow.
• Methodology: A pragmatic approach to project management. You know how to scope a project effectively using lightweight tools rather than heavy, enterprise-grade frameworks.
• Communication: Exceptional verbal and written communication. You can confidently manage an untechnical SMB business owner’s expectations while keeping technical engineers aligned.

The projected annual range for this position is $90K to $100K.

On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.