Clinical Director

POSITION:

Clinical Director

SUPERVISED BY:

Executive Director

POSITION/INDIVIDUALS SUPERVISED:

Clinical Supervisor, Therapist, Group Facilitators, Case Managers, and all Clinical Positions.

POSITION PURPOSE:

The Clinical Director reports to the Executive Director and is responsible for ensuring that clinical activity meets agency standards, program personnel follow agency policy, and performance standards for clinical accountability are adhered to. The position collaborates with the senior leadership team at regional and corporate management levels to create a culture of “best practices” to ensure that appropriate and the highest standard of care is provided in the safest environment. The Clinical Director is responsible for developing and implementing the company’s clinical “brand.” This position is responsible for the clinical management of all programs, maintaining fidelity to Integrated Dual Diagnosis Treatment and other culturally relevant evidence-based practices.

POSITION REQUIREMENTS/QUALIFICATIONS

1. EDUCATION:

Required - Graduated from an accredited college or university with a minimum of a Master’s degree in psychology, Social Work, or a Human Service-related field.

2. EXPERIENCE:

• Preferred - A minimum of 3 years of experience with Performance Improvement and Joint Commission Standards.
• Communication skills to relate to all levels of management staff.
• Preferred - Minimum of ten years of experience in mental health treatment, substance use disorder, or related social services experience.
• Preferred - Extensive experience in multiple sites/statewide systems management.
• Experience with operational ‘turnaround’ projects beneficial.
• Strong analytical skills required, including experience with budget and clinical data analysis.

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• Preferred - At least ten years of supervisory experience working in a mental health, substance use disorder, or dual diagnosis program and skilled in training, coaching, and mentoring multidisciplinary staff.
• Preferred - Three to five years of progressive experience in healthcare administration or a clinical environment is a plus.
• Experienced in the field of co-occurring disorders and committed to the practices and principles of wellness, recovery, and integration strategies.
• Experienced in state and federally-mandated requirements in the care and handling of client confidential information.
• Experienced with community-based services.
• Adept at maintaining clinical requirements of multiple contracts and meeting utilization requirements.
• Excellent communication skills - interpersonal, verbal, presentation, and written (also with the ability to meet required standards of documentation).
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Strong attention to detail and good organizational skills.
• Ability to prioritize, work independently, and multi-task.

3. LICENSURE/CERTIFICATION:

Required - Licensure to practice clinical discipline in the appropriate state, as applicable, required in Social Worker, Marriage and Family Therapist, Mental Health Counselor, and/or Certified Addiction Professional.

4. KNOWLEDGE AND TRAINING

PREFERRED AT TIME OF HIRE:

Knowledge of addictions and mental health complications.

Knowledge of community health resources that support life improvement in physical, emotional, mental, and spiritual health, economic security, employment, positive social and family interdependence, and positive cultural identity, including:

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• Knowledge of referral procedures and admittance criteria for health care and community providers.
• Ability to network and collaborate with healthcare and other social and cultural agencies that can provide services to patients and families.
• Knowledge of the 12-Step Recovery Program.
• Knowledge and competency in problem-solving, stress management, ethics, and team building.

Knowledge of alcohol and other drugs that includes:

• Alcohol and addictive drugs and their physical, emotional, intellectual, and spiritual impact on the individual.
• Alcohol and addictive drugs and their impact on the family.
• Ability to determine if a medical emergency exists and to take appropriate action when necessary.

Knowledge of emergency procedures used in case of alcohol and/or drug overdose.

Knowledge of the stages of alcohol and other drug withdrawals and ability to take appropriate action at each stage.

Knowledge of Federal, State, and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction, including:

• Confidentiality
• Patient Rights
• Professional Code of Ethics
• Discrimination

Knowledge of airborne and blood-borne pathogens (TB, HIV, AIDS, HB), risk reduction methodologies, and universal precautions.

Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description, which are related to working as a member of an addiction treatment team.

5. AGE-SPECIFIC INDIVIDUALS SERVED/ RESPONSIBILITY:

Adult

6. SECURITY MEASURERS AND CLEARANCE:

None

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7. EMPLOYEE CLASSIFICATION:

Exempt

WORKPLACE ENVIRONMENT

1. ENVIRONMENTAL CONDITIONS:

The position requires work in a temperature-controlled environment, 80% - 90% of the time spent indoors.

Low potential exposure to airborne/blood-borne pathogens or other potentially infectious materials.

2. MACHINES/EQUIPMENT USED:

Computer Telephone System

Fax Machine Xerox Machine

3. PHYSICAL & MENTAL DEMANDS:

PHYSICAL DEMANDS

Physical Tasks

0-25%

26-50%

51-75%

76-100%

Standing

X

Walking

X

Bending

X

Crouching

X

Carrying

X

Pushing

X

Pulling

X

Sitting

X

Reaching

X

Reading

X

Driving

X

LIFTING/LOWERING

Light (1-20 lbs)

X

Medium (21-50 lbs)

X

Heavy (51 lbs)

X

MENTAL DEMANDS

Psychological

High

Medium

Low

Mental Stress

X

Work with Others

X

4. JOB CATEGORY STANDARD PRECAUTIONS:

Routine tasks with no high exposure to blood, body fluids, or tissues (although situations may arise in which the employee might encounter potential exposure to any of the above).

5. PERSONAL PROTECTIVE EQUIPMENT:

Universal Precaution Equipment

6. POTENTIAL WORKPLACE HAZARDS:

None

7. POTENTIAL WORKPLACE VIOLENCE:

Low to Medium Risk Level

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SPECIFIC AREAS OF RESPONSIBILITY TO POSITION

Essential Duties

• Drives Clinical Excellence for the defined region or facilities.
• Researches and implements cutting-edge and new evidence-based practices in support of the “clinical brand.”
• Assures timely clinical documentation through the department.
• Assures clinical providers are consistent in their application of clinical documentation to be able to measure and report on Clinical Outcomes.
• Monitors program budgets/metrics developed with the Executive Directors and subsequently with the senior leadership.
• Evaluate the effectiveness of programs and maintain program integrity. Design and implement changes when necessary to carry out mandates by accrediting and regulatory bodies.
• Demonstrates a commitment to cultural competence.
• Performs other related duties as assigned or requested.

Clinical:

• Ensures the most effective Behavioral Health treatment approaches are utilized, developing new treatment models.
• Monitors internal and external regulatory and clinical standards; productivity and quality assurance efforts; meets contractual reporting requirements and performance standards. This position must understand their state rules and regulations about clinical functions.
• Builds, maintains and complies with Evoke’s policies and procedures related to all clinical program operations.
• Leads and oversees clinical supervision, training, and ongoing education.
• Provides group clinical supervision to the staff, including initiating and facilitating critical incident reviews and staff debriefings.
• Available for crisis consultation as needed.

Leadership:

• Provides effective leadership to staff members, particularly in recruitment, interviewing, selection, performance management, retention, and professional development. This position is required to maintain adequate staffing to meet their needs, including the action of networking and recruiting.
• Meets with staff members to ensure open communications, provide guidance, and allow quick problem resolutions.
• Responsible for employees’ work environment and providing leadership for initiatives to improve/maintain a positive work climate.
• Supervises, trains, coaches, and mentors Program Coordinators to achieve established goals.
• Ensures compliance with agency training requirements for self and staff.
• Develops succession planning and leadership development for clinical staff.

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Program:

• Establishes strategic vision and oversees implementation at the treatment services level.
• Provides overall programmatic and clinical oversight to assure consistency and continuity in the provision of services.
• Responsible for program development, initiation, and implementation of programmatic changes and adjustments through weekly clinical team meetings with program managers.
• Linkage and coordination of services and components within the agency.
• Works with administrative and agency staff to develop policies, procedures, and guidelines to support the timely, accurate, and efficient handling of programmatic clinical matters and functions.
• Responsible for monitoring compliance with state licensing requirements, HIPAA, and specific on-site program operations as assigned.
• Assists with program development and ensures compliance with policies and procedures directly related to risk and funding mandates.
• Attends coordination planning and development meetings to ensure organization-wide policies and procedures, reviews, and updates as needed.
• Liaison with appropriate departments, community agencies, and private practitioners.

Fiscal and Administrative:

• Creates, prepares, and monitors program budgets. Collaborates with finance to review financial reports and create action plans for improvements.
• Works with the COO, Executive Director, and EVP to participate in budget development and management of all funding sources.
• Along with the COO, Executive Director, and EVP, serves as program advocate with the town/county/state, other agencies, and industry groups as well as externally.
• Excellent judgment with the ability to make timely and well-informed executive decisions.
• Strong ability to use various influence strategies and collaboration skills.
• Other administrative duties as assigned.

Clinical Program Management

• Ensures that direct services are of the highest quality possible (within the resources available), are client-centered, and provide optimal outcomes using best practice interventions.
• Provides ongoing assessment of service area needs and emerging trends in the field and recommends changes in services as appropriate.
• Participate in strategic planning, program development, program expansion, and project management for behavioral health and related program services.
• Assists with the professional development of program staff, including coordination of clinical staff training program. Includes maintaining training schedules and providing annual training in conjunction with HR.
• Oversight of value-based payment initiatives as they pertain to clinical services and outcomes related to behavioral health.
• Ensures that clinical staff have the resources to serve clients best and meet goals regarding productivity and that program coordinators and clinical supervisors have the management and supervisory tools to help clinical staff best serve clients and achieve productivity targets.

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CERTIFICATION OF RECEIPT AND UNDERSTANDING

I hereby certify that I have reviewed a complete copy of my position description and workplace environment and understand my duties, responsibilities, and workplace environment as described in the job description. I agree to perform the duties herein.

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with it.

Evoke Wellness, LLC and its affiliate companies are an Equal Opportunity/Affirmative Action employer of minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other criteria, the consideration of which is made impermissible by applicable law. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal "EEO is the law" Poster at:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Pay: $100,000.00 - $130,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $100,000 - $130,000