What are the responsibilities and job description for the Seasonal Store Advisor, Stanford Shopping Center position at On AG?

LOCATION:PALO ALTO STANFORD

Retail (store team)

In short

As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation.

Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity. Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

Your Mission

Deliver a premium, individualized customer experience rooted in our On Spirits and the Cloud CX philosophy to create meaningful moments for our fans
Respond to fan inquiries and resolve issues positively, ensuring a premium shopping experience
Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed
Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards
Support daily operational tasks such as restocking shelves, updating displays, and managing product flow
Contribute ideas for in-store events, community engagement, and other activities to boost fan interactions and store presence
The Team Spirit: Foster a collaborative and positive team environment.
The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service.
The Explorer Spirit: Embrace new ideas and initiatives to drive store success.
The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.

Your story

You have 1 years of relevant experience in retail or in a customer service-related field
You have an understanding of service excellence, with the ability to engage our fans, address their needs, and provide effective solutions
You possess organizational skills and attention to detail
Excellent communication skills and the ability to provide constructive feedback to improve store processes and fan experiences
Ability to work weekends, evenings and holidays as needed

About the Team

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. We move fast, stay agile, and always put our fans at the center of everything we do, ensuring that every interaction delivers a moment of WOW.

Jade

STORE LEADER, ON STORE ZÜRICH

Everyone's very proud to work here. Everyone wants to grow in the company and we always treat each other the way we want to treat our customers. We do everything we can to make sure that we spread that passion. When a customer comes in, we're working to build that relationship right away.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

Typical cash compensation range for this position is $21.64 - $23.56/hr plus a quarterly bonus based on store performance. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

Salary : $22 - $24

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Seasonal Store Advisor, Stanford Shopping Center

What are the responsibilities and job description for the Seasonal Store Advisor, Stanford Shopping Center position at On AG?

Retail (store team)

In short

Your Mission

Your story

About the Team

Jade

What we offer

What to expect

What is the career path for a Seasonal Store Advisor, Stanford Shopping Center?

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