What are the responsibilities and job description for the Practice Manager - Urgent Care position at OMS Urgent Care?
OMS Urgent Care is an established, independently operated Urgent Care Clinic with the goal to provide great, efficient patient cares at an affordable cost.
We are looking for a dynamic, patient-focused individual to manage the practice. The individual must be able to work independently and with the rest of the team to support the operation of the clinic.
Skills & Responsibilities:
- Ensure clinic is opened on time and as scheduled
- Ensure clinic is appropriately staffed and all medical facilities and equipment are available, operational, safe, and clean
- Handles phone calls, act as the first point of contact to patients
- Develop monthly staff schedule, review time and attendance reports, and provide input to payroll calculation
- Assure staff is adequately trained and equipped to perform their jobs.
- Communicate and ensure compliance with company policies and procedures. Address performance and disciplinary issues.
- Monitor and manage supply inventories according to the need of the clinic.
- Interact with patients, review patient feedback, and address patient service issues.
- Identify and coordinate community marketing opportunities
- Inspect and maintain records on facilities and equipment.
- Coordinate facility and equipment maintenance and other vendor services.
- Perform front-end registration and/or clinical tasks as a back-up in case of absence or high demand.
Minimum Requirements:
- High school or higher education
- At least 5 years of healthcare experience and at least 3 years management experience
- Hands-on clinical experience as an MA, LPN, etc. a plus
- Familiarity with basic medical terminology.
- Understand and be competent to perform the front desk registration
- Complete training in HIPAA, basic medical coding, blood borne pathogens and other clinical/administrative issues.
- Provide superior patient service skills to handle escalated issues.
- Ability to supervise, train, and evaluate new and current staff.
- Proficient in the use of common PC applications including the Internet Explorer and basic Microsoft Office Suite.
- Fluency in English; Spanish and other languages is a plus.
Job Type: Part-time
Pay: $40,000.00 - $45,000.00 per year
Work Location: In person
Salary : $40,000 - $45,000