Patient Care Coordinator

Job description:

Patient Care Coordinator (Scheduler)

OmniSleep is an established sleep medicine clinic and sleep lab, specializing in the diagnosis and treatment of sleep disorders, such as apnea and limb movement disorders of sleep. We value helping patients to be healthy through getting great quality sleep. We are a positive (no-low drama) and healthy workplace focused on our doing excellent work for patients! OmniSleep has an excellent and supportive management team and our providers and staff are true professionals and a pleasure to work with.

Responsibilities of the Patient Care Coordinator (Scheduler):

This position is a 9:30am-6pm shift, that involves scheduling clinical visits and sleep studies, which includes verifying demographics and insurance, scheduling the correct appointments, sending pre-appointment questionnaires, educating patients about our care processes, and taking payments. The job involves scheduling patients for sleep studies after their clinic visit, taking calls from patients, and making outgoing scheduling calls using reports. The job also includes as needed general phone reception and other duties as assigned. This is an in-office (not remote from home) position.

Professional Skills Required:

We'll hire the person that gets satisfaction from helping patients while keeping up with the scheduling workload. It can get busy. Must be able to work very well in concert with Medical Assistants, front desk staff, and providers. This staff member requires a demonstrated ability to adjust their work pace as required, to prioritize tasks appropriately, to adjust to work load as we get busy, and to remain calm, friendly, and accurate in a fast-paced environment.

Job Details:

• The position is full time (40 hrs / wk), 9am-6pm (30 min. clock out for lunch), M-F.
• Competitive pay.
• Benefits: 401k with company match; medical, dental, vision insurance; PTO/sick leave; holiday leave/pay (for scheduled shifts).

Qualifications:

• References with contact information from your direct supervisors or managers from your last three jobs. Personal or co-worker references won't be accepted.
• High school diploma or equivalent required
• Spanish speaker strongly preferred
• Strong communication and interpersonal skills
• Proficient in using electronic medical records preferred
• Proficient using computer systems and software
• Attention to detail and accuracy in data entry and record keeping

Preferred:

• Knowledge of both Mac and Windows operating systems software
• Knowledge of Microsoft Office applications

Note:

To be considered for this job, if you aren't currently working or haven't worked in a while or if there are gaps in employment, we require a written explanation to better understand your situation. Please send a note when you respond to this listing.

Pay and Benefits

• Pay range is $17-20/hr based on experience
• Benefits include health insurance, vision, dental, 401k with company match, and 2 weeks PTO
• There are 8 paid holidays