Traffic Coordinator

Position Summary:

The Traffic Coordinator plays a pivotal role in optimizing logistical operations by planning, routing, and executing daily transportation schedules. This position is responsible for reviewing sales orders for accuracy, maximizing equipment utilization, and designing efficient delivery routes that meet customer expectations while remaining compliant with transportation policies. Acting as a central hub for communication, the Traffic Coordinator collaborates closely with internal load planning teams and external carriers to secure capacity and proactively resolve transit issues. The ideal candidate possesses sharp organizational skills, strong attention to detail, and a continuous improvement mindset to elevate transportation efficiency and service levels.

Essential Duties and Responsibilities:

Safety & Compliance

• Support compliance with transportation policies and procedures.
• Review entered orders to ensure delivery feasibility and safety parameters.
• Monitor adherence to shipping plans to mitigate execution risks.

Delivery & Customer Excellence

• Coordinate transportation plans to meet customer delivery expectations.
• Communicate customer delivery requirements and special instructions clearly.
• Lead communication with load planning teams and transportation carriers.
• Address execution issues as they arise to prevent delivery delays.

Operational Excellence & Continuous Improvement

• Develop shipping plans to maximize equipment utilization and route efficiency.
• Ensure proper load fitment and efficient routing based on order requirements.
• Identify opportunities to improve transportation efficiency and service levels.
• Analyze routing and capacity constraints to optimize daily workflows.

Quality & Inventory Management

• Review entered orders to ensure accuracy and correct shipping methods.
• Maintain high attention to detail and follow-through across all logistics planning.
• Monitor ongoing adherence to planned loads and route specifications.

Business Partnership

• Collaborate closely with load planning teams to align transportation schedules.
• Partner with external transportation carriers to negotiate and secure capacity.
• Act as the central communication link between customer requirements and execution teams.

Education and/or Experience:

Required

• Education: High School Diploma or GED equivalent.
• Core Skills: Sharp organizational and planning abilities.
• Detail Orientation: High level of attention to detail and consistent operational follow-through.

Preferred

• Experience: Prior experience in traffic, logistics, or transportation coordination.
• Industry Knowledge: Solid understanding of transportation and logistics operations.
• Analytical Skills: Experience analyzing routing challenges and equipment capacity constraints.
• Communication: Proven tracking of effective carrier communication and negotiation skills.

Travel: None

Employee(s) Group/Department Supervised: None

Competencies/ Technical Skills:

• Customer Focus: Builds strong relationships with internal and external customers while consistently delivering solutions that exceed expectations.
• Drives Results: Achieves challenging goals through disciplined execution, accountability, and a strong sense of urgency.
• Learning Agility: Quickly learns new concepts, processes, and technologies while effectively adapting to changing business needs and priorities.
• Adaptability: Remains effective under pressure, responds constructively to change, and successfully navigates ambiguity and shifting priorities.
• Problem Solving & Decision Making: Uses data, critical thinking, and sound judgment to solve daily shipping problems that arise
• Communication: Communicates clearly, professionally, and effectively across all levels of the organization.
• Accountability: Takes ownership of results, holds self and others accountable, and follows through on commitments.
• Integrity & Trust: Demonstrates honesty, professionalism, and ethical leadership while building credibility and trust throughout the organization.

Work Conditions:

This position operates in both office and manufacturing environments.

• Regular exposure to moving mechanical equipment, forklifts, and warehouse traffic.
• Exposure to varying temperatures and manufacturing conditions.
• Required use of personal protective equipment (PPE), including safety glasses, hearing protection, and steel-toed footwear.
• Moderate to high noise levels are common in production areas.

Physical Requirements:

The physical requirements described here are representative of those necessary to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Frequently sit, stand, walk, bend, and move throughout manufacturing and warehouse environments.
• Ability to operate a computer and other office equipment for extended periods.
• Ability to visually inspect products, equipment, and work areas.

About Us

Gibraltar Building Products is a leading North American building products manufacturer, with several manufacturing facilities across the United States and Canada. As the top supplier in the residential roof ventilation, drainage and roofing accessories markets, Gibraltar Building Products has extensive scale, top brands such as AirVent, Amerimax, Appleton Supply, Architectural Mailboxes, Award Metals, Berger, DOT Metals, Flamco, Florence, NorWesCo, Nu-Ray Metals, Millenium Metals, Quality Aluminum Products, SBC Supply, Southeastern Metals and Verde. Our portfolio of Brands can be found in the nation's largest home center retailers and building product distributors. Gibraltar Building Products is a segment of Gibraltar Industries, Inc (Nasdaq: Rock) a leading manufacturer and provider of products and services for the Residential, Agtech, and Infrastructure markets. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com

Gibraltar is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state, or local law. Upon request and consistent with applicable laws, Gibraltar will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Disclaimer 

The information in this description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.