Sr. Commercial Process Excellence Engineer (Remote)

The Senior Commercial Process Engineer is a strategic problem-solver and continuous improvement leader focused on optimizing Omnicell’s end-to-end commercial customer journey.

This role combines industrial engineering discipline, Lean Six Sigma mastery, and business acumen to identify root causes of friction, redesign workflows, and create scalable future-state models that enhance customer and employee experience.

As a trusted advisor across the commercial organization, the Senior Engineer bridges strategy and execution, turning vision into measurable operational improvement.

This position is a remote position with a preference for candidates located near: Austin, TX, St. Petersburg, FL, or Pittsburgh, PA.

Responsibilities

• Lead complex process discovery and redesign initiatives across the customer journey, from pre-sale through renewal.
• Conduct value stream mapping, data analysis, and scenario modeling to identify improvement opportunities.
• Design future-state architectures that balance efficiency, compliance, and customer experience.
• Partner with stakeholders to prioritize initiatives, define success metrics, and measure impact over time.
• Serve as an internal Lean Six Sigma Black Belt, coaching teams through structured problem-solving (DMAIC, Kaizen, etc.).
• Translate findings into actionable playbooks and executive presentations to inform decision-making.
• Act as a change to champion-building alignment, facilitating workshops, and helping teams adopt new ways of working.
  
  

Required Knowledge And Skills

• Lean Six Sigma Black Belt (or equivalent certification and experience).
• Strong analytical and visualization skills (e.g., Power BI, Minitab, Visio, Lucidchart, Excel, etc.).
• Exceptional communication, facilitation, and stakeholder management skills.
  
  

Basic Qualifications

• Bachelor’s degree in Industrial Engineering, Business, Operations Management, or related discipline.
• 7-10 years of experience in process improvement, operational excellence, or business transformation roles.
  
  

Preferred Knowledge And Skills

• Experience in a B2B healthcare technology or life sciences company.
• Familiarity with Salesforce, Conga, Gainsight, or similar commercial systems.
• Exposure to design thinking or customer journey mapping methodologies.
  
  

Work Conditions

• Remote position