What are the responsibilities and job description for the Medical Receptionist position at Omni Medical 360 PLLC?
Company Description Omni Medical 360 PLLC offers a comprehensive approach to health and wellness, focusing on both internal and external aspects of aging and overall well-being. The practice specializes in anti-aging, men’s health, hormone replacement therapy (HRT) and bioidentical hormone replacement therapy (BHRT). It also provides advanced services including aesthetics, peptides, PRP injections, IV vitamin infusions, and interventional pain management. Patients receive individualized care plans designed to optimize health, appearance, and quality of life. The team emphasizes modern, evidence-based treatments delivered in a supportive, professional environment.
Role Description The Medical Receptionist is a part-time, on-site role based in Smithtown, NY. This role is responsible for greeting patients, checking them in and out, and ensuring a welcoming and efficient front-desk experience. Daily tasks include answering and directing phone calls, scheduling and confirming appointments, verifying patient information, and collecting necessary documentation. The Medical Receptionist will maintain organized patient flow, coordinate with clinical staff, manage incoming messages, and handle basic inquiries about services and office procedures. The role also involves maintaining a clean and orderly reception area, respecting patient confidentiality, and using medical office software to support smooth operations.
Qualifications
- Strong Appointment Scheduling and Receptionist Duties skills to manage patient flow and front-desk operations effectively.
- Professional Phone Etiquette to handle calls, messages, and patient communications in a courteous and clear manner.
- Familiarity with Medical Terminology and experience in a Medical Office setting to support accurate registration and coordination with clinical staff.
- Proficiency with basic computer systems and electronic scheduling or EHR software.
- Excellent interpersonal, customer service, and written and verbal communication skills.
- Strong attention to detail, organization, and ability to multitask in a fast-paced environment.
- Commitment to patient privacy and adherence to confidentiality and HIPAA guidelines.
- Previous experience in a healthcare or wellness front-desk role preferred; high school diploma or equivalent required.