What are the responsibilities and job description for the Valet Cashier Attendant position at Omni Hotels \u0026amp; Resorts?
Omni Dallas Hotel
Recently named one of the Top 5 City Hotels in Texas by Travel Leisure’s 2025 World’s Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality.
Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city! If you’re a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.
Overview:
The Valet Cashier is responsible for processing valet parking transactions while delivering exceptional guest service in a luxury hospitality environment. This role supports valet operations across the hotel front drive, cashier booth, office, and event pay stations, ensuring accuracy, efficiency, and a positive guest experience always.
Responsibilities:
- Greet guests in a friendly and professional manner
- Answer questions and resolve basic customer concerns promptly
- Provide clear instructions to guests regarding valet procedures, pricing, and validations
- Accurately process valet parking payments using cash, credit/debit cards, room charges, and hotel POS systems
- Perform basic administrative tasks such as filing, data entry, reporting, and record-keeping
- Communicate with supervisors regarding discrepancies or issues
- Operate front drive podium, cashier booths and portable pay stations
- Manage customer lines efficiently while maintaining accuracy and professionalism
- Adapt to high-volume, fast-paced event environments
- Coordinate with valet attendants and event staff to ensure smooth operations
- Follow event-specific procedures, schedules, and protocols
- Follow company security policies guidelines
- Maintain a clean and organized work area in all assigned locations
Qualifications:
- Must have excellent communication skills.
- Previous customer service experience required, in hospitality strongly preferred.
- Must be able to work well under pressure, in a fast-paced environment.
- Must have flexible availability, including days, nights, weekends and holidays.
- Ability to stand for extended periods, up to 8 hours, and work outdoors
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.