What are the responsibilities and job description for the Ski Rental Attendant position at Omni Hotels \u0026amp; Resorts?
Join our team and earn a free ski pass at Bretton Woods!
*Now hiring for November 2026*
Resort Discounts
- Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
- Discounted lift tickets for friends and family
- 25% off Food & Beverage (excluding alcohol)
- 25% off Retail
- 25% off Spa Services
- Discounts on Ski & Golf Rentals, Canopy Tours, and other activities
- Complimentary associate ski lessons
Associate Benefits:
- Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
- 401(k) Retirement Plan matching
- Excellent training and professional development
- Leadership development programs
- Associate Events
- On-site housing available for Winter Season
- Ability to stay full-time year round at the end of the Winter Season
- Employee gym access
- Weekly pay cycle
- Complimentary meals in employee cafeteria
- Support services including an Employee Assistance Program (EAP)
Essential Functions:
- Be pleasant, smile and greet all guests using surnames when obtained.
- Provide staff customer service training to staff through daily line-ups and monthly OSI trainings.
- Maintain ski rental equipment inventory and quality control.
- Knowledge of all work station duties and functions.
- Scheduling and facilitating training for shop staff.
- Help resolve issues provide training prevent them from reoccurring.
- Document all staff related issues and provide information to Director of Skier Services.
- Provide exceptional service to guests.
- Assist with purchasing and receiving rental equipment.
- Processing online rental orders, preparing and organize next day pick up.
Tools and Equipment:
- Computer
- Printer
- Liability Forms
- Telephone
- Pens, Screwdrivers, file folders, filing cabinet, din charts
- Tech bench
Working Environment:
- Interior of base lodge, in all areas of the base lodge.
- Exterior of base lodge with exposure to weather conditions.
Qualifications:
- Three years of rental shop experience required.
- Great customer service skills.