Mokara | Guest Room Attendant

Mokara Hotel & Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only Forbes four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one where exceptional is included.

The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Housekeeping Room Attendant 

Overview: 

The Guest Room Attendant position is responsible for maintaining a high standard of cleanliness in each guest room. Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. 

Responsibilities: 

Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting. 

Uphold Omni Safe and Clean processes. 

Restock and replace used items within guest rooms. 

Communicate clean status of each room upon completion. 

Remove room service trays and tables from guest rooms. 

Stock supply cart and ensure that it is neat and well organized at all times. 

Check all equipment prior to and after use to ensure that it is in good working order. 

Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards. 

Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident. 

Attend all required department trainings and meetings. 

Perform any other duties required by management. 

Qualifications: 

Strong attention to detail. 

Excellent customer service and verbal communication skills. 

Maintain a professional business appearance, attitude, and performance. 

Prior housekeeping experience required or other relevant environmental services experience. 

Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. 

Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. 

Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. 

Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times. 

Must have the ability to report to work on time and when scheduled. 

Must have the ability to stand and/or walk for extended periods of time. 

Must meet standards of appearance and maintain a high level of personal hygiene at all time. 

Ability to communicate both verbally and in writing in English with guests, management, and co-workers. 

Computer literacy to include: Payroll systems 

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.