Laundry Supervisor

Omni Dallas Hotel

Recently named one of the Top 5 City Hotels in Texas by Travel Leisure’s 2025 World’s Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality.

Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city! If you’re a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.

Overview:

The Laundry Supervisor will ensure proper training and supervision of all Laundry associates and deliver prompt, courteous, cost-effective service that meets Omni standards.

Responsibilities:

• Supervises the spotting and washing of all stained linens/terry.
• Oversees the delivery of linens to Food & Beverage and guestroom floors.
• Turns on/checks the status of the ironer and makes sure it is in good operating condition (wax, etc.)
• Checks all washing machines and dryers to ensure they are in good working condition.
• Sets priorities for the day for laundry staff.
• Assigns all Laundry associates to their stations when they check in.
• Keeps count and records of all items processed.
• Recommends linen to be converted to rags when necessary.
• Knowledge of hotel, clubhouse, facilities, and events.
• Responsible for the correct folding of all items. Sets priorities for the linen runners in loading and delivery to floors.
• Inspects all linen before it leaves the Laundry.
• Creates a positive work environment to boost laundry associate morale and improve daily production.
• Responsible for proper station rotation during the day.
• Responsible for communication with Housekeeping Coordinator, IRD Manager, Restaurant Manager, and Banquets Manager for all daily specials and weekly/monthly requirements.
• Maintain regular attendance in compliance with Omni standards, as required by scheduling, which will vary according to the needs of the resort.
• Attend department meetings and other required company training.
• Complete other duties as assigned by management.

Qualifications:

• Previous Laundry experience is preferred.
• Must be able to work in a fast-paced environment, performing repetitive work.
• Must be willing to work a variety of shifts, including weekends and holidays. Extra work hours/shifts may be required to ensure that all customer needs are met daily.
• Ability to drive, stand for long periods of time, walk, push, pull, stoop, bend, and lift items of moderate to heavy weight for an entire shift.
• Interior and exterior of the hotel.
• Interior of laundry room with daily travel around property.
• Exposure to extreme temperatures, especially heat.
• Exposure to cleaning chemicals.
• Washing and drying machines.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.