What are the responsibilities and job description for the J1 International Internship | Rooms Operation position at Omni Hotels \u0026amp; Resorts?
Omni Grove Park Inn & Spa
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Job Description
Overview
The J-1 International Rooms internship participates in a structured training program designed to provide international hospitality students or recent graduates with hands-on experience in the Front Office/ Rooms Division. The intern works alongside front office leadership and team members to develop practical hospitality experience. The particpant will rotate throughout different areas of the Front Office Operation to experience different departments in this field.
Responsibilities
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- Greet guests warmly and provide a welcoming arrival and departure experience
- Perform check-in and check-out procedures efficiently and accurately
- Handle guest inquiries, requests, and concerns with professionalism and urgency
- Maintain knowledge of hotel services, amenities, and local attractions to assist guests
- Process payments, reservations, and room assignments using hotel systems
- Uphold brand standards and ensure a high level of guest service at all times
- Assist with concierge-style services when needed (directions, recommendations, etc.)
Qualifications
- Must be eligible for a J-1 Exchange Visitor Visa (Culinary Internship or Trainee Program).
- Currently enrolled in or recently graduated from a culinary or hospitality program.
- Basic knowledge of culinary techniques and kitchen operations.
- Strong interest in learning and developing culinary skills.
- Ability to work in a fast-paced environment and as part of a team.
- Flexible schedule including evenings, weekends, and holidays.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.