What are the responsibilities and job description for the Server PM | In Room Dining position at Omni Hotels & Resorts?
Omni Frisco Hotel at the Star
The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel's 24,000 square feet of meeting space provide endless opportunities for events.
This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire campus is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.
Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.
The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni's local color, this luxury hotel captures the energy and future of this vibrant North Texas city.
Position: Server
Department: Room Service
Purpose: To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.
Reports to: Room Service Manager, Assistant Room Service Manager, Room Service Captain
Essential Functions:
- Must have complete knowledge of service time, menu, and specials.
- Prepare, deliver and service orders.
- Always inquire if additional service is needed.
- Responsible for each check.
- Responsible for pick-up tables and trays.
- Responsible for set-up, delivery and presentation of VIP amenity.
- Responsible for hospitality set-up.
- Must consult with supervisor on any food pick-up difficulty.
- Complete all side duties as assigned.
- Must minimize breakage.
- Attend all designated staff meetings and training sessions.
Hotel Specific Essential Functions:
- Responsible for breaking down of dirty tables and trays.
- Responsible for answering phone if Order taker is not present.
Tools and Equipment:
- Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil, photo-copying machine
- Walk-in refrigerator, Room Service tables, hot box,
Working Environment:
- Interior of hotel, in the restaurant, kitchen and guestroom. Exposure to extreme temperatures.
- Exposure to Food and Beverage hazardous cleaning chemicals.
- Exposure to food items and beverages.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni Hotels & Resorts is an equal opportunity employer.