What are the responsibilities and job description for the Sales Coordinator position at Omni Hotels & Resorts?
Overview
The Catering/Sales Coordinator is responsible for assisting in the daily operations of our events and meeting space to ensure overall client satisfaction. This individual will report to the Director of Sales and handle all administrative duties as assigned by the Catering/Convention Services Department.
Responsibilities
The Catering/Sales Coordinator is responsible for assisting in the daily operations of our events and meeting space to ensure overall client satisfaction. This individual will report to the Director of Sales and handle all administrative duties as assigned by the Catering/Convention Services Department.
Responsibilities
- Schedules/Prioritizes workload to meet deadlines of all managers.
- Types and distribute all correspondence, emails, appointments, proposals, letters, contracts, for assigned managers. Ensures that all correspondence is 100% accurate.
- Answers phone by the 3rd ring with professional confident voice. Handles guest questions quickly and efficiently, transfers caller to correct person and waits to announce caller before blind transfer, and/or takes accurate notes for messages. Ensures that all managers receive messages in a timely manner. (messages to include name and phone number of caller, date and time call received).
- Coordinates general office functions, office supplies, holidays, cards, bulletin board, etc.
- Occasionally assists the Convention Services Coordinator in Resume/BEO Distribution to Hotel
- Occasionally assists the Convention Services Coordinator Handles all internal meeting requests, details BEO’s, execution of event.
- Create expense reports for managers in Concur
- Assist with organizing site visits
- Daily, Weekly, and Monthly Reporting
- Handles department billing
- Performs other duties as assigned by management.
- Time Management
- Organization/Detail Oriented
- Self-motivator
- Sitting at desk working on computer
- Interior of hotel, in normal office conditions
- Computer and printer, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine
- Must have working knowledge of Excel, Word, Outlook, Power Point
- Must be organized and detail oriented.
- Must be able to handle multiple tasks at one time.
- Previous hotel, catering, and Delphi experience preferred.