What are the responsibilities and job description for the Restaurant Supervisor position at Omni Hotels & Resorts?
Omni Charlottesville Hotel
Omni Charlottesville Hotel is a premier full-service hotel in downtown Charlottesville, Virginia, blending Southern charm with contemporary comfort. The recently renovated 205 guest rooms and suites offer scenic views of historic Charlottesville or the Blue Ridge foothills, complemented by thoughtful amenities for both business and leisure travelers. On-site features include indoor and outdoor pools, a fully equipped fitness center, and over 14,000 square feet of flexible meeting and event space, ideal for corporate events, weddings, and social gatherings. Dining at The Conservatory and The Hillock Neighborhood Kitchen celebrates the region’s culinary spirit and provides welcoming spaces for connection.
At Omni, we are driven by a bold vision: to become the best hospitality company in America, delivering exceptional experiences for every guest, every day.
Overview
This team member will partner with management to ensure proper training and supervision of all restaurant staff. Delivering not only excellent service according to Omni Charlottesville Hotel standards but also true hospitality and WOW moments.
Responsibilities
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni Charlottesville Hotel is a premier full-service hotel in downtown Charlottesville, Virginia, blending Southern charm with contemporary comfort. The recently renovated 205 guest rooms and suites offer scenic views of historic Charlottesville or the Blue Ridge foothills, complemented by thoughtful amenities for both business and leisure travelers. On-site features include indoor and outdoor pools, a fully equipped fitness center, and over 14,000 square feet of flexible meeting and event space, ideal for corporate events, weddings, and social gatherings. Dining at The Conservatory and The Hillock Neighborhood Kitchen celebrates the region’s culinary spirit and provides welcoming spaces for connection.
At Omni, we are driven by a bold vision: to become the best hospitality company in America, delivering exceptional experiences for every guest, every day.
Overview
This team member will partner with management to ensure proper training and supervision of all restaurant staff. Delivering not only excellent service according to Omni Charlottesville Hotel standards but also true hospitality and WOW moments.
Responsibilities
- Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
- Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
- Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests.
- Must maintain full familiarity with menus and knowledge of beverage offerings.
- Ensure all staff has completed side work checklists for dining room.
- Spot check liquor pars and order daily supplies.
- Monitor food and liquor requisitions
- Maintain bar controls, safety and standards.
- Hold pre-shift meetings and ensure department training requirements are met monthly.
- Follow up on established training steps.
- Handle guest comments and complaints and ensure member and guest satisfaction.
- Communicate with guests and receive feedback.
- Stay on the floor during peak hours. Motivating the team and assisting when needed.
- Observe, teach and correct staff’s service in a professional manner.
- Work closely with the culinary team to have smooth quality service
- Assist manager in scheduling and forecasting both weekly and monthly.
- Participate in interviewing/recruiting as needed.
- Assist in monthly MOS audits.
- Prepare maintenance requests and follow-up.
- Maintain knowledge of the resort property and events.
- Participate in department meetings and other required company training.
- Perform any other duties as assigned by the restaurant management.
- 1 year of experience in Food and Beverage supervision or management role preferred.
- Must have and maintain Texas Food Handlers and TABC certifications.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
- Must be able to work in a fast paced environment and multi task.
- Prior serving and cash handling experience preferred
- Must be able to work flexible shifts including nights, weekends, and holidays.
- Must have the ability to manage deadlines.
- Basic familiarization of Food and Beverage financials including cost and par controls is preferred.
- Must have a strong attention to detail as well as strong customer service skills.
- Must know emergency procedures and work to prevent accidents.
- Must be able to stand and walk for an extended period of time or for an entire shift.
- Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.