What are the responsibilities and job description for the Pool Food Runner Seasonal Part Time position at Omni Hotels & Resorts?
Omni Charlotte Hotel
The Omni Charlotte Hotel welcomes you with refined comfort and the warmth of true North Carolina hospitality. Perfectly situated in the heart of Charlotte's financial district, this AAA Four-Diamond hotel offers both exceptional convenience for business travelers and easy access to the city's top attractions. Connected to 12 city blocks through an enclosed sky bridge, the hotel places you just steps away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the vibrant EpiCentre entertainment district.
At the Omni Charlotte Hotel, our associates thrive in a dynamic, supportive environment that fosters growth, mentorship, and pride in delivering exceptional service. We are guided each day by a culture of respect, gratitude, and empowerment. If you're a friendly, motivated individual with a passion for creating memorable guest experiences, the Omni Charlotte Hotel could be the perfect place for you.
Overview:
This role will maintain the highest standards possible for the guest by insuring quick, efficient, and professional Food runner and delivery services.
Responsibilities:
* Assist in food/bar setup and opening, as well as closing.
* Maintain a clean and organized work area.
* Become completely familiar with the service time, menu, specials.
* Greet all guests promptly and courteously.
* Deliver food to correct rooms or tables according to ticket, floor plan, and seat numbers.
* Always inquire if additional service is needed from guests upon delivery and inform server or manager.
* Think clearly, quickly, maintain concentration, and make concise decisions.
* Ability to perform the job functions with minimal supervision.
* Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently, and effective.
Qualifications:
* Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items.
* Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
* Ability to work cohesively with co-workers both within and outside of your department.
* Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
* Excellent customer service, service recovery and problem-solving skills.
* Must have unexpired Food Handlers and TABC - or obtain upon hire.
* Must be able to work a variety of shifts, including weekends and holidays.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni Hotels & Resorts is an equal opportunity employer.