Demo

Overnight Front Desk Supervisor

Omni Hotels & Resorts
Austin, TX Full Time
POSTED ON 6/27/2026
AVAILABLE BEFORE 7/26/2026
Omni Hotels & Resorts is seeking Overnight Front Desk Supervisor for the beautiful Barton Creek Resort & Spa!

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel Leisure World's Best Awards 2025!

Responsibilities

  • To be thoroughly acquainted with all check-in policies and procedures.
  • To be experienced with various guest scenarios.
  • To be familiar with all technical equipment related to the Front Desk.
  • To be familiar with all hotel facilities and offerings.
  • To understand the influence and importance of all departments on the Front Desk.
  • Responsible for the training of new associates.
  • Must be familiar with shift checklist and be able to run the desk in absence of the Assistant Manager.
  • Understand and be able to perform rooms control duties.
  • Broad knowledge of Epitome, Synergy and Vingcard systems.
  • Familiar with all reservation special packages.
  • Understand all radio codes and emergency procedures.

Qualifications

  • Must be at least 18 years of age.
  • Previous experience in a four diamond or covention resort preffered.
  • At least one year in a front office position required.
  • Attain a high propensity for customer service.
  • Previous cash handling experience.
  • Ability to stand for prolonged periods of time.
  • May require working overnight shift.
  • Computer Skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office)

Salary.com Estimation for Overnight Front Desk Supervisor in Austin, TX
$39,144 to $48,537
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