Loss Prevention Manager

Overview

Omni Tucson National Resort & Spa

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.

Job Description

Omni Tucson National Resort & Spa is seeking an experienced Loss Prevention Manager  to join our team. 

The Loss Prevention Manager will oversee all aspects of the Loss Prevention Department and supervision of staff.  Ensures the safety and security of all guests, members, and associates.

Responsibilities

• Ensures that all Loss Prevention personnel functions are being properly completed by the LP Department.
• Assist with and oversee the safe and secure operation of the hotel, golf courses, F&B outlets, meeting spaces, and entire property
• Ensures that shift personnel are properly assigned at all times.
• Responsible for coordinating/conducting the hiring and termination of all LP personnel.
• Responsible for onboarding of new hires, and all departmental training of LP personnel, completing weekly schedules, performance reviews, etc.
• Responsible for performance management including coaching, counseling, and disciplining LP personnel.
• Reviews all reports completed by LP officers to ensure accuracy and timely submission.
• Maintains a good relationship with all departments within the hotel and ensures that efficient service is available at all times.
• Reports all observed hotel property deficiencies and safety hazards.
• Ensures that a thorough and complete investigation and report is made on incidents, (e.g., losses, thefts, and accidents and acts of violence) incurred by guests and associates.
• Responsible for coordinating guest room surveillance.
• Ensures that all phases of the key control program are maintained, and any discrepancies noted are investigated thoroughly and reported to leadership.
• Ensures that all Security equipment (i.e., uniforms, walkie-talkies, cameras, etc.)  is kept clean and in good working condition.
• Monitors all traffic in the lobby area and restaurant, restrooms, garage area, and all other areas on property to ensure safety of guests, members and associates.

Qualifications

• 2 plus years of previous Security/Loss Prevention Management experience in hotel setting 
• High School Degree or Equivalent; Some College preferred
• Exceptional people skills preferred
• Must be detail oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress
• Computer skills required

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.