Lead Utility Cleaner

Omni Dallas Hotel

Recently named one of the Top 5 City Hotels in Texas by Travel Leisure’s 2025 World’s Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality.

Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city! If you’re a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.

Overview

To ensure that assigned housekeeping areas are kept clean and fully stocked at all times. This role also services assigned public areas and Associate areas to meet the expectations of the Omni Standards.

Responsibilities

• Leads Utility Cleaner team and completes floor care responsibilities as needed
• Cleans and stocks linen room / supply closets to an appropriate par level.
• Empties GRAs linens and garbage on an hourly basis or as needed.
• Cleans and services in all offices.
• Keeps corridors on guest room floors clean and well maintained, helping move tables and trays.
• Cleans vending machine area.
• Move furniture and supply boxes as needed.
• Completes guest requests.
• Vacuums carpet on a daily basis.
• Cleans walls, doors, baseboards and floors on a daily basis.
• Cleaning all furniture, lamps, picture frames and mirrors are clean on a daily basis.
• Replace any light bulbs in lighting fixtures as needed.
• Cleans garbage receptacles and/or ash urns on a daily basis.
• Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
• Maintain a professional, neat and organized appearance according to Omni Dallas standards.
• Respond swiftly and effectively in any emergency or safety situations.
• Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.
  
  

Qualifications

• Maintain a professional business appearance, attitude, and performance.
• Prior housekeeping experience required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all times.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
• Computer literacy to include Payroll systems.
  
  

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.