What are the responsibilities and job description for the Host Greeter - HH Prime position at Omni Hotels & Resorts?
Omni Hilton Head Oceanfront Resort
Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.
Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.
Position Overview
The Host/Greeter is the first point of contact for guests dining at our outlets and plays a key role in creating a warm, welcoming, and seamless arrival experience. This position is responsible for managing reservations, seating guests efficiently, and maintaining the flow of the restaurant while delivering exceptional service in line with Omni standards.
Key Responsibilities
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.
Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.
Position Overview
The Host/Greeter is the first point of contact for guests dining at our outlets and plays a key role in creating a warm, welcoming, and seamless arrival experience. This position is responsible for managing reservations, seating guests efficiently, and maintaining the flow of the restaurant while delivering exceptional service in line with Omni standards.
Key Responsibilities
- Greet guests promptly with a warm and professional demeanor
- Manage reservations and waitlists using the restaurant system
- Escort guests to tables and provide accurate wait time estimates
- Maintain an organized seating chart to optimize restaurant flow
- Communicate effectively with servers and management regarding guest needs and table status
- Answer phones and assist with guest inquiries in a courteous manner
- Maintain cleanliness and organization of the host stand and entrance area
- Anticipate guest needs and resolve concerns with a service-first mindset
- Uphold Omni service standards and contribute to a positive team environment
- Previous customer service or hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational skills
- Flexible schedule, including evenings, weekends, and holidays
- Professional appearance and demeanor
- Competitive pay
- Free associate meals during shifts
- Discounted room rates at Omni Hotels & Resorts nationwide
- Friends & family rate discounts
- Medical, dental, and vision benefits (for eligible associates)
- Paid time off and holiday pay
- 401(k) with company match (eligible associates)
- Opportunities for career growth and internal promotions
- Work in a beautiful oceanfront resort environment
- Supportive team culture focused on service excellence
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.