What are the responsibilities and job description for the Front Desk Agent position at Omni Hotels & Resorts?
Omni Bedford Springs Resort & Spa
Join a team where hospitality isn’t just what we do; it’s who we are. At Omni Bedford Springs Resort & Spa, we believe our associates are the heart of our success. Here, you’ll find more than just a job. You’ll discover opportunities to learn, grow, and build a lasting career with a company that values your passion and potential. As part of the Omni family, you'll enjoy comprehensive training, mentorship and pathways for advancement, all within the inspiring setting of our historic, award-winning resort.
Whether you're beginning your hospitality journey or continuing to build your expertise, Omni Bedford Springs Resort & Spa offers a workplace where you're emplowered to make a difference, and your growth is celebrated. If you're a friendly, motivated individual who takes pride in creating memorable experiences, we invite you to explore a future with us. At Omni, your career can be as remarkable as our grand historic resort itself.
Overview
The bartender will provide efficient friendly customer service and maintain a clean professional appearance. He/She will ensure guests are satisfied in a prompt, timely manner.
Responsibilities
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Join a team where hospitality isn’t just what we do; it’s who we are. At Omni Bedford Springs Resort & Spa, we believe our associates are the heart of our success. Here, you’ll find more than just a job. You’ll discover opportunities to learn, grow, and build a lasting career with a company that values your passion and potential. As part of the Omni family, you'll enjoy comprehensive training, mentorship and pathways for advancement, all within the inspiring setting of our historic, award-winning resort.
Whether you're beginning your hospitality journey or continuing to build your expertise, Omni Bedford Springs Resort & Spa offers a workplace where you're emplowered to make a difference, and your growth is celebrated. If you're a friendly, motivated individual who takes pride in creating memorable experiences, we invite you to explore a future with us. At Omni, your career can be as remarkable as our grand historic resort itself.
Overview
The bartender will provide efficient friendly customer service and maintain a clean professional appearance. He/She will ensure guests are satisfied in a prompt, timely manner.
Responsibilities
- Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests.
- Must have full knowledge of food and beverage offerings.
- Monitor and maintain bar cleanliness, sanitation, and organization of bar area.
- Properly provide silverware and condiments prior to food being presented at bar area.
- Clean and resetting of bar area as guests depart or preparation of drink is completed.
- Proper bar setup and break down.
- Triple sink procedures.
- Communicate with management, kitchen staff, and serving staff professionally at all times.
- Contributes to a professional workplace that maximized employee morale, productivity and effectiveness.
- Works well with a diverse Front of House and Back of House staff.
- Ensures responsible service of alcohol by following all legal requirements including carding and consumption.
- Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system.
- Maintains guest tabs and processes payment promptly.
- Monitors pars.
- Sells and upsells product.
- Must be able to work in a fast-paced team environment.
- Minimum 1 year bartending experience, high volume & casual environment preferred.
- Commitment to quality service, and food and beverage knowledge.
- Must have strong communication skills.
- Must have wine, beer and spirits knowledge.
- Must have unexpired Food Handlers and TABC – or obtain upon hire.
- Maintain a professional business appearance, attitude, and performance.
- Must be able to work a variety of shifts, including weekends and holidays.
- Must be able to work outdoors.
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.