What are the responsibilities and job description for the Food & Beverage Supervisor position at Omni Hotels & Resorts?
Location:
Our employees are what make The Omni Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.
Job Description:
The Homestead
Our employees are what make The Omni Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.
Perform the role of server, shopkeeper, cashier, barista, bartender, host, and/or busser, in addition to supervising to the standards set by Omni and exceeding the guests’ satisfaction
Responsibilities:- Order and stock necessary product. Display merchandise in a fashion that maximizes product visibility and promotes sales. Make sure signage and any advertising material is in clear view of the guests.
- Interact with guests in a proper manner, greeting them immediately upon entry to the restaurant/shop and offer to assist them with their needs in a timely manner.
- Make sure the restaurant/shop is always clean with proper displays, and ensure all items are properly tagged and maintain control of inventory. Make sure items are priced accurately and the items are available as advertised.
- Provide suggestions, information and similar assistance to customers as requested. Maintain substantial knowledge of the various offerings in the restaurant/shop.
- Accept payment and process according to current Standard Operating Procedures.
- Complete all administrative duties in a timely fashion, including meeting deadlines and attending required meetings.
- Ensuring that your team is correctly completing all opening and closing responsibilities, such as locking area, turning off equipment and lights, paperwork submitted correctly, cash drops, etc…
- Ensuring the required number of Moments of Service are completed in a timely fashion.
- Preparing the schedule for the Associates and having it posted in timely fashion.
- Conducting OST meetings monthly.
- Document violation of standards of conduct, standards of service, power of one, and standard operating procedures that are not being followed correctly by using the disciplinary steps provided by Associate Services.
- Any other tasks, responsibilities, or actions that are deemed necessary by your immediate supervisor.