What are the responsibilities and job description for the Software Asset Management Specialist position at Omm IT Solutions?
PLEASE NOTE:
- It is a 100% onsite position in Woodlawn, MD
- Local candidates preferred.
- Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week
- Selected candidate must be able to obtain and maintain a public trust clearance
KEY REQUIRED SKILLS:
- Provide assistance in managing the end-to-end Software Asset Management (SAM) lifecycle, including procurement, deployment, maintenance, utilization, and retirement of software assets across the enterprise
- Experience in utilizing ServiceNow Asset Management (SAM PRO) for tracking and managing SW assets.
- Recommend and help enforce SAM policies and procedures.
- Self-starter and detail oriented.
- Strong verbal and written communications
POSITION DESCRIPTION:
- Manage the end-to-end Software Asset Management (SAM) lifecycle, including procurement, deployment, maintenance, utilization, and retirement of software assets across the enterprise.
- Utilize ServiceNow Software Asset Management (SAM Pro) to track software installations, license compliance, entitlements, and optimize usage.
- Track software entitlements, monitor license usage, and conduct internal audits to ensure compliance and cost-efficiency.
- Perform in-depth data analysis in ServiceNow to provide visibility into software usage and compliance status.
- Compile financial, contractual, and inventory analysis data to support enterprise IT asset lifecycle management.
- Recommend and help enforce SAM policies and procedures to ensure software compliance and mitigate audit risks.
- Respond to internal and external audit requests; investigate licensing discrepancies and resolve compliance issues.
- Support onboarding of new enterprise software titles into ServiceNow SAM Pro, including gathering requirements, conducting stakeholder interviews, and documenting business and technical needs.
- Collect, analyze, and maintain data on software usage, versioning, contract end dates, and license information to ensure accurate asset tracking.
- Identify redundant or overlapping software titles through data consolidation efforts and provide summaries and recommendations to the integration team.
- Assist in developing strategies for software consolidation, licensing compliance, and cost reduction initiatives.
- Analyze business processes, data flows, and operational reporting.
- Support testing, defect resolution, and system enhancements.
- Develop documentation, reports, and process improvements.
Requirements
SKILL REQUIREMENTS:
BASIC QUALIFICATIONS:
- Master''s and 5 years of experience, Bachelor''s and 7 years of experience or 13 years in lieu of a degree
- 5 years of experience with Enterprise-Wide Software Asset Management
- 3 years of experience with ServiceNow Software Asset Management (SAM Pro) and Hardware Asset Management (HAM Pro) implementations.
- Knowledge of enterprise software licensing, contract management, and asset lifecycle processes.
- Familiarity with asset data normalization, catalog items, workspaces and compliance dashboards.
- Strong analytical skills and attention to detail in data management.
REQUIRED SKILLS:
- Excellent written and verbal communication skills, problem-solving.
- Experience building and maturing enterprise IT Asset governance programs.
DESIRED SKILLS:
- ITIL certification.
- Governance, audit, or risk certifications.
- Ability to obtain and maintain a Public Trust clearance.