What are the responsibilities and job description for the Government Travel Consultant position at Omega World Travel?
Omega World Travel is one of the largest global travel management companies, with more than $1 billion in annual sales. We serve corporations, nonprofits, government agencies, government contractors, educational institutions, leisure travelers and more.
For over 50 years, Omega World Travel has established a superb record of providing comprehensive domestic and international travel management services to organizations of all types from small businesses up to Fortune 500 enterprises. We are an independent, woman-owned business.
We are currently seeking an experienced Government Travel Consultant for our growing and busy Call Center located in Jacksonville, NC. Minimum of 3 years travel agent/consultant experience required. Home based virtual and in-office positions available.
Primary Job Functions
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Working knowledge of GDS Systems Apollo / Travelport
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Make travel reservations; including airline, hotel, ground transportation
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Process tickets, exchanges and refunds
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Maintain industry & account information
Requirements:
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Flexible with schedule
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Excellent written and verbal communication skills
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Outstanding customer service skills
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3 years of travel agent/consultant experience
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Demonstrated Sabre/Apollo proficiency
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Demonstrated computer aptitude on a variety of Microsoft Office Products (Excel,Word,etc.)
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Exceptional Internet skills for research
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Self-Starter, Detail oriented and organized
Omega World Travel is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national or ethnic origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, marital status, military service or veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or other legally protected status protected by applicable federal, state, or local laws and ordinances.