What are the responsibilities and job description for the Branch Manager position at Omega Morgan?
Omega Morgan believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the individual nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
SUMMARY
This role is responsible for overseeing all aspects of operations, sales, safety, personnel, and client relations in a market experiencing elevated incident frequency and a need for stable local leadership. The BM reports directly to the Regional General Manager and will serve as the central figure in driving performance, strengthening safety culture, and positioning the branch for profitable growth.
Essential Duties and Responsibilities:
- Direct and coordinate all regional operational, sales, and administrative activities to meet growth, profitability, and safety goals.
- Serve as the on-site leader ensuring daily visibility with crews, supervision, and customers.
- Execute company strategy at the local level and provide input on tactical adjustments to meet market demands.
- Drive safe execution of projects, ensuring compliance with company safety policies and local, state, and federal regulations.
- Oversee pricing, estimating support, and proposal execution in collaboration with the sales team.
- Manage all aspects of branch P&L, including cost control, resource allocation, and margin protection.
- Build and maintain strategic client relationships in the Idaho market.
- Serve as the highest-ranking safety advocate on-site, leading by example in personal conduct and jobsite safety enforcement.
- Ensure all incidents are investigated promptly and thoroughly, and corrective actions are implemented and tracked.
- Partner with the corporate safety team to develop location-specific programs and ensure all personnel meet training and compliance requirements.
- Prioritize proactive risk identification and pre-task planning across all operations.
- Develop and manage regional operating and capital budgets, maintaining rigorous cost control and revenue tracking.
- Work with the operations team to ensure smooth project planning, start-up, and closeout, focusing on efficiency and customer satisfaction.
- Coordinate with Fleet Management to ensure equipment tracking, usage optimization, and preventative maintenance compliance.
- Drive forecasting, backlog reviews, and manpower planning to ensure project readiness.
- Hire, develop, and retain high-performing operations, sales, and administrative personnel.
- Foster a culture of accountability, professionalism, and continuous improvement.
- Conduct regular performance reviews, field audits, and one-on-one coaching with direct reports.
- Champion clear communication, priority alignment, and cross-functional collaboration.
- Strong presence—visible, respected, and calm under pressure.
- Prior success leading field crews, project managers, and administrative teams in heavy industrial environments.
- Deep understanding of operational risk, field execution, and project performance.
- Natural problem solver who takes ownership and follows through.
- Comfortable navigating between the field and boardroom—respected by crews and trusted by executives.
Required Education and/or Experiences:
- Minimum 5 years of experience in operations or project leadership in industrial services (rigging, heavy haul, crane, or logistics).
- Strong grasp of P&L, budgets, and cross-functional teams.
- Proven track record in safety leadership and incident reduction.
- Excellent communication, negotiation, and client relationship skills.
- Ability to work extended hours, visit project sites, and travel regionally as needed.
- Reduction in safety incidents and near-misses.
- Profitability against budget and job cost targets.
- Employee retention and workforce development progress.
- Client satisfaction and repeat business volume.
- Project execution performance (on-time, within scope, safely delivered).