What are the responsibilities and job description for the Bilingual office assistant position at Omega In-Home Service, LLC?
Office Assistant – Home Health CarePosition Overview
We are seeking a dependable and detail‑oriented Office Assistant to support the Office Coordinator in the daily operations of our home health care agency. This role is essential to keeping the office organized, ensuring caregivers receive timely support, and helping maintain smooth communication between staff, clients, and leadership. The ideal candidate is professional, proactive, and comfortable working in a fast‑paced environment where accuracy and compassion matter.
Key Responsibilities
- Assist the Office Coordinator with daily administrative tasks and workflow management
- Greet caregivers, clients, and visitors, providing excellent customer service
- Answer phone calls, respond to emails, and route messages to the appropriate staff
- Support caregiver onboarding by preparing paperwork, collecting documents, and updating files
- Help maintain compliance records, including CPR, TB tests, background checks, and required trainings
- Assist with scheduling updates, shift confirmations, and communication with caregivers
- Organize and maintain digital and physical filing systems
- Prepare office forms, checklists, and basic reports as needed
- Monitor office supplies and ensure the workspace remains clean and organized
- Support special projects such as caregiver recognition, staff meetings, and agency events
- Collaborate with the Office Coordinator to ensure caregivers receive timely information and support
Required Skills & Qualifications
- Previous administrative or office experience preferred
- Strong communication and customer‑service skills
- Ability to multitask and stay organized in a busy office environment
- Comfortable using email, Microsoft Office, and basic computer systems
- Professional, reliable, and able to maintain confidentiality
- Positive attitude and willingness to learn home‑care processes
Preferred Qualifications
- Experience in home health, in‑home care, or healthcare administration
- Familiarity with caregiver scheduling systems or EVV platforms
- Bilingual skills (optional but a plus)
Work Environment
- Office‑based role supporting caregivers, clients, and administrative staff
- Fast‑paced, team‑oriented environment
- Requires strong attention to detail and consistent follow‑through
Why This Role Matters
The Office Assistant plays a key part in supporting caregivers, maintaining compliance, and ensuring the office runs smoothly. This position directly contributes to the quality of care our clients receive and the positive experience our caregivers have with the agency.
Pay: $18.00 - $20.00 per hour
Work Location: In person
Salary : $18 - $20