General Manager, Omakase/Okane

Job Title: General Manager
Department: Front of House
Reports to: Director of Operations
Salary: $105,000-$115,000 per year $3,000 Hiring Bonus
Location (Job Location): Omakase, Okane (665 Townsend Street)

Omakase Restaurant Group is seeking an experienced and highly driven General Manager with a background in fine dining operations to join our growing, multi-concept hospitality group.

Multiple openings and opportunities available.

Summary (description):
The General Manager is responsible for all business activities at Omakase & Okane including restaurant operations, productivity, quality of goods, and high customer service standards. This position oversees the daily operations of the restaurant and will be responsible for the hiring, training, and supervision of front-of-the-house staff.

Essential Functions include but may not be limited to:

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Responsible for ensuring all financials and personnel/payroll-related administrative duties are completed accurately, on time, and in accordance with company procedures.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas; compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent high-quality food preparation and service.
• Estimate food and beverage costs; work with the Operations team for efficient provisioning and purchasing of supplies; supervise portion control and preparation to minimize waste.
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Ensure proper security procedures are in place to protect employees, guests and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents; complete accident reports promptly in the event that a guest or employee is injured.
• Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
• Provide direction to employees regarding operational and procedural issues.
• Supervision, development and, when necessary, termination of employees; maintain an accurate and up-to-date plan of restaurant staffing needs.
• Develop employees by providing ongoing feedback, establishing performance expectations, and by conducting performance reviews.
• Provide a strong presence in the local community and vendors; maintain a high level of community involvement by restaurant and personnel.
• Assist clients with menu selections, and collaborate with Chef on pricing, food presentation and execution.

Schedule (Work Hours)

Minimum of 50 hours expected to work per week. May be required to work after business hours, weekends, and holidays as needed.

Qualifications

• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
• Be well-groomed at all times.
• Excellent interpersonal skills, and communication proficiency, both written and verbal.
• Displays technology capacity (phones, computers, apps, software, photocopiers, etc).
• Must be flexible and able to handle last-minute changes.
• Minimum 2 years experience in fine dining service.
• Management experience and/or wine program management experience preferred.
• Strong understanding of food ingredients, cooking techniques, and flavor pairings.
• Strong working knowledge of wine, spirits, and beverages.
• Strong understanding of dining room dynamics
• California Food Handler's Card

The duties of this position may change from time to time. Omakase Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of Omakase Restaurant Group or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

Omakase Restaurant Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Omakase Restaurant Group will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Notice of E-Verify Participation: Omakase Restaurant Group participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.