What are the responsibilities and job description for the Fan Services Attendant position at Omaha Storm Chasers?
Title: Fan Services Attendant
Department: Gameday Operations
FLSA Status: Non-exempt/Seasonal
Part time March-September
Reports To: Director, Ticketing
Summary:
The Fan Services Attendant assists fans with any questions or concerns they may have throughout their experience at Werner Park.
Responsibilities:
- Engage and interact with fans via the Fan Services desk at Werner Park including answering fan questions and addressing fan concerns
- Assist fans who have volunteered to participate in promotions
- Deliver exceptional customer service
- Effectively communicate with fans and other Werner Park staff with a positive and engaging demeanor.
- Be well-informed and up to date on the facilities (restaurants, restrooms, first aid) throughout Werner Park
Knowledge and Skill Requirements:
- Must be willing to submit to a background screen; any offer of employment is contingent upon the successful completion of a background screen
- Strong customer service skills
- Ability to work in a fast-paced environment; work with a sense of urgency
- Ability to follow oral and written instructions
- Ability and willingness to work at least 50% of events at Werner Park, including nights, weekends and holidays
Ability to work outside in all weather conditions including: cold, wind, rain and heat
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.