What are the responsibilities and job description for the CEC Representative - Texas position at Omaha Steaks?
Approved Work at Home States: Nebraska, South Dakota, Texas, Iowa, Nevada, Florida
*** IF YOU ARE NOT IN AN APPROVED STATE, YOUR APPLICATION WILL NOT BE REVIEWED***
Are you ready to grow your career with an iconic American brand?
At Omaha Steaks, you're not just starting a job — you'll have the chance to build a rewarding path forward. We’re looking for passionate individuals who are ready to grow with us and make a meaningful impact. We believe in recognizing and rewarding great work, which is why we offer opportunities to increase your pay as you grow your skills and expand your expertise and contribute to our customer-first mission.
If you're driven to deliver outstanding service and want to be part of a team that values and supports your growth — this is your opportunity to thrive!
Job Summary: Provide exceptional experiences by interacting with the customers via phone. Assist customers by entering orders into system, offering upgrades and addons, and responding to order inquiries.
Pay: 15.00/hour
Location: Remote, must live in TX
Scheduling Requirements:
Your scheduled hours and training will be within the designated shift time you select based on being an AM or Mid shift.
- AM: Between 7am – 2pm CST
- Mid: Between 11am – 7pm CST
Miscellaneous Information:
- A weekend shift (Saturday and/or Sunday) is required for all agents.
- If extra hours are offered, you’re welcome to pick up extra hours at any time, this is not just limited to your desired schedule preference of AM, Mid.
- Schedules run Sunday – Saturday.
- Part Time schedules are 24 or more hours a week.
- Full Time schedules are 40 hours a week.
- Overtime is not available unless specifically offered.
- All times for Omaha Steaks are listed in Central Standard Time.
- Your chosen schedule will be a block schedule.
- You will work the same shift time on all days selected to work.
- You will select your schedule during day one of training.
Computer Requirements:
- Must have your own PC
- Must be less than 6 years old and running Microsoft Windows 10 or 11 (Windows 7, Windows 8, MAC OS, and Chrome OS are not supported or allowed)
- Must have high-speed internet service (10 Mbps download and 2 Mbps upload)
- Minimum GB on RAM is 6GB.
- An approved headset will be required
- Must have computer and virus protection
- Must have anti-virus installed and up-to-date (Windows 10 and or 11 built-in security center antivirus and/or 3rd party antivirus are supported)
Special Note:
- Military veterans and their spouses are encouraged to apply.
