Operation Support Clerk -Elkhorn Service Center

This role provides essential administrative and technical support to ensure the smooth, efficient operation of OPPD¿s business units, divisions, and teams. The Operations Support Clerk plays a key part in keeping daily activities running seamlessly by responding to requests promptly, professionally, and with strict confidentiality.

In this position, you¿ll work closely with colleagues across the organization, helping maintain continuity and high-quality service. You may also be asked to support or temporarily back up other Operations Support Clerks/Senior Operations Support Clerks during peak workloads, staffing shortages, or critical ¿all hands¿ situations. This flexibility helps keep our collective operations resilient and responsive.

The Impact You Will Have

The responsibilities and accountabilities described below may not be performed within all Divisions, however, all responsibilities and accountabilities are considered within the job scope of the position.

• Service & Maintenance Request: Support respective departments daily by coordinating various types of service and/or maintenance requests.

  • Assign and dispatch service crews, internal and external, to work locations.
  • Work order and job order-creation and close out
  • One Call locate requests and refreshes
  • Obtain necessary permits and/or barricades
  • Repair order generation in Fleet Management System
• Process Administration: Deliver single point of contact and subject matter expertise for the administration of assigned processes. (As Assigned by Manager)
  • Ensure process users are competent and keep up to date with process changes
  • Troubleshoot and resolve escalated issues from process users
  • Escalate and recommend process design changes as needed to support continuous improvement efforts

• Data Entry/Systems Maintenance: The input or maintenance of data into any number of differing Systems or technology-based solutions.

  • Maintain and ensure the accuracy of any assigned systems or applications that support the operations of assigned function/department.

• Time Sheet Processing: Accurately log entries on behalf of assigned function, departments or teams.

• Filing/Records Management: Regular office categorizing of papers and materials (Physical & Digital) at the request of leadership/management or from supported team(s).

  • Ensure all retention policies/standards are maintained.

  • Collaborate with Records Retention to archive and digitize departmental records as needed.

• Office Supply Maintenance: Order and maintain office supplies and materials at the request of leadership/management or from supported team(s).

  • Conduct periodic audits and proactively resolve supply shortages.

  • Maintain records of purchasing and usages for management review.

• Expense Reporting: Process and report business expenses at the request of leadership/management or from supported team(s).
  • Required to know and follow corporate expense policies
  • Reconcile credit cards and employee reimbursement transactions, which require maintaining proper receipts, records and authorizations.
  • Reporting will require communication and interaction between individual employees, teams, outside vendors, or accounting and audit personnel
  • Handle registrations, memberships and subscriptions

• Travel Coordination: Coordinating schedules, flights, hotels, registrations, etc. for work-related travel. Such work could be at the request of leadership/management or from supported team(s).

  • Ensure all corporate policies and procedures and Collective Bargaining Agreements (CBA¿s) are adhered to.

  • Maintain all required documentation to support any budget or expense reporting.

• Inbound/Outbound Communication & Correspondence: Support the department with inbound and outbound communications, reporting and customer support.

  • Answering Phones: Typically, as part of a back-up support activity for leadership roles or as an initial point of contact for a function to serve as routing service based on the need expressed.

  • Mail Maintenance: Incoming distribution // Outgoing collection and management // Troubleshooting and redirection (As Needed).

  • Cashiering: Receiving customer payments and making daily deposits

  • Correspondence Development: Collecting initial thoughts that result in Drafting // Editing Letters & Emails // Proof Reading // Summarizing
  • Report Development: Compile/Run standard departmental reports and distribute them according to the defined schedule and recipient list.

What You Will Bring

Required:

• High School diploma/GED equivalent and 2 years of relevant experience or associates degree or higher.

• Excellent interpersonal, verbal and written communication skills.

• Proficient with Outlook, Word, PowerPoint, Excel, PeopleSoft and Asset Suite systems.

• Work independently.

• Valid Driver¿s License.

Desired:

• Familiarity with the Collective Bargaining Agreement (CBA¿s) work hour rules.

• For positions within Substation and System Protections, familiarity with Asset Suite, PeopleSoft, Industry Safe, Cascade, and Callout Systems.

• For positions within T&D Work Managements and T&D Construction familiarity with OMS, Mobility, Asset Suite, PeopleSoft, Callout Systems, SORS, CAD, iCIS, SLAMS, and GIS systems.

• For positions within Transportation and Construction Equipment familiarity with Asset Suite, Fleet Focus, Smart Fleet (Verizon Connect), US Bank/Voyager, and PeopleSoft.

Salary/Wage Info

IBEW Local 1483

$37.98 Hourly

Our Culture & Mission

At Omaha Public Power District, everything starts with people. Our teams, our communities, and the customer owners who count on us. As the 12th largest public power utility in the U.S., we serve more than 900,000 people across 13 counties, and we take that responsibility seriously.

We lead with integrity, support one another, and do what is right because how we serve matters just as much as what we deliver. Our goal is simple: provide affordable, reliable, and environmentally responsible energy today and for generations to come.

We create power with purpose. Your work here has real impact on families, the environment, and on the future of energy. And we believe great ideas can come from anywhere.

If you want to be part of a team that takes care of the community and the people who serve it, you are in the right place. We back up our mission by taking care of our employees, too, which is why our benefits are among the most comprehensive and competitive in the region.

Ready to apply?

Apply By: July 30, 2026

When you apply, be sure your resume highlights the skills and experience that will help you succeed in this role.

EOE: Protected Veterans/Disability

Recruiter: Drew Ray - alray@oppd.com #LI-RA

**PLEASE NOTE** - Your application has not been submitted unless you have applied for a specific requisition. If you have not chosen a specific opening, your application will remain in 'DRAFT' form and will not be viewed by our Human Capital staff.