What are the responsibilities and job description for the Technical Inside Sales Representative position at Olympus Seal and Supply LLC?
Technical Inside Sales Representative Olympus Seal and Supply LLC – Elko, NV
Olympus Seal and Supply — the Mountain West's premier distributor and fabricator of industrial sealing solutions (custom gaskets, mechanical seals, braided packing, industrial hose & assemblies, expansion joints, valves, couplings, fittings, adhesives, sealants, and precision-machined plastics) — seeks a Technical Inside Sales Representative to deliver expert support and drive sales from our Elko office.
Core Responsibilities
- Manage inbound customer inquiries (primarily phone/email) and provide technical consultations on product applications, material compatibility, pressure/temperature ratings, and solutions for piping, gasketing, and sealing challenges.
- Prepare precise quotes (including custom specs), process orders, and coordinate with fabrication/warehouse/shipping for timely delivery.
- Build/grow existing accounts in mining, power generation, chemical processing, water treatment, and OEM industries through relationship management, upselling, and opportunity pursuit.
- Support outside sales with technical details, lead follow-up, and documentation.
- Handle administrative tasks (licenses, insurance certs, DMV, etc.), maintain accurate records in Epicor Prophet 21 (primary ERP), and resolve issues promptly.
- Perform calculations, Excel-based analysis/quoting, and basic accounting support as needed.
Schedule Monday–Friday, 7:30 AM – 3:30 PM.
Qualifications
- 2–5 years inside sales or technical support in industrial distribution/MRO, preferably with technical/process equipment lines (sealing, hose, piping, valves, or similar).
- Strong technical aptitude (reading/interpreting specs/drawings, fluid/material compatibility).
- Prior experience in mining, chemical processing or power generation a plus.
- Excellent phone communication and customer service skills.
- Solid math skills and advanced Excel proficiency (quoting, data analysis).
- Competence with administrative processes (certificates of insurance, licenses, DMV registrations).
- Accounting knowledge (invoicing, credits, basic financials) highly valued.
- Experience with Epicor Prophet 21 (primary); SAP exposure a plus.
- Proficient in Microsoft Office; CRM/ERP usage required.
- Detail-oriented, organized, and able to multitask in a fast-paced environment.
- Degree in technical/business field preferred but not required.
What We Offer
- Competitive salary
- Comprehensive benefits (health insurance, retirement options, PTO).
- Collaborative, family-oriented team in a stable, customer-first company with growth potential.
Join us in providing reliable, optimal solutions to industrial challenges. Apply with your resume and a brief cover letter detailing your relevant inside sales experience with technical/process equipment products.
Olympus Seal and Supply LLC is an equal opportunity employer.
Pay: $62,000.00 - $78,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
Work Location: In person
Salary : $62,000 - $78,000