Regional Manager - Phoenix, AZ

This is a responsible position accountable to protect, maintain, and enhance the value of real estate assets in order to maximize the owner’s financial return.  This is accomplished by direction and coordination of our property’s operational activities, leasing, and marketing.  This position represents the property owners to both the tenants and the public. This is an exempt, management position.

Reports to:  Senior Regional Manager or Regional Director

Market: Phoenix, AZ (and surrounding locations); Must reside in Phoenix, AZ or be willing to relocate.

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

1. Provides support for all properties within a defined portfolio and acts as key troubleshooter when issues arise.
2. Hires, onboards, trains, develops and manages site teams. Works closely with other leaders and the HR team to address any employee relations issues, coaching, counseling and terminations. Performs initial 90-day and annual performance evaluations on assigned property managers.
3. Recognizes, solves, and prevents property issues from rising to a level requiring the owner’s involvement. Solves daily issues that arise and makes command decisions. Acts as point of contact for resident relations, including resolution of complaint calls.
4. Participates in the budget preparation process and in the analysis of monthly revenue statements compared to budget numbers. Reviews monthly numbers with each assigned property so as to ensure understanding.  Monitors assigned property expenses each month.
5. Prepares, reviews and submits required reports per properties assigned.
6. Audits and reviews all assigned property bills and invoices to ensure accuracy. Audits petty cash at each assigned property.
7. Works closely with appropriate leaders with regard to capital improvement projects, major capital expenditures. Ensures an accurate inventory of site assets is maintained. Recommends maintenance and capital improvements for each assigned property and continually act in a manner so as to maintain and enhance the value of the assets under his/her supervision.
8. Ensures proper calculation and accounting of monthly bonuses, commissions; approves/validates timecards and monitors overtime.
9. Ensures satisfactory completion of assigned training for all assigned team members. 
10. Reviews service contracts for each assigned property on a monthly basis.
11. Works closely with marketing team to ensure maximum return on marketing investments.
12. Implements cost savings wherever possible.
13. Makes routine inspections of assigned properties at least once a month to ensure compliance with company policy and to review operations.  Inspections are to include complete walk-through of buildings, common areas and all vacant units.
14. Conducts random spot checks of the assigned properties and ensure any deficiencies are rapidly addressed. Ensures curb appeal of all assigned properties remains high and attractive.
15. Communicates information between assigned properties and legal counsel appropriately, so as to avoid negative legal consequences.
16. Assists with the due diligence for property acquisitions. Leads the takeover team for new acquisitions and property dispositions.
17. Conducts weekly meetings with assigned property management staff.
18. Assists manager and/or staff of assigned properties, as needed.
19. Strives to constantly improve operations and aesthetics of all assigned properties.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to maintain a regular schedule which may require working outside business hours, weekends and non-traditional holidays.
• Ability to lift, push and pull up to 20 pounds.
• Hearing and visual ability to observe and detect signs of emergency required.
• Must be able to sit, stand, reach, bend and stoop for extended periods of time.
• Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction.
• Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Visual requirements including color, depth perception, and field vision.
• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.
• Ability to tolerate stressful situations.
• Ability to work under minimal to moderate supervision.
• Work on a computer, drive a car, travel by air (if appropriate), speak on a phone.

Computer Skills:

To perform this job successfully, an individual should have knowledge of One Site, Yieldstar, UltiPro, Knock, and the Microsoft Suite of software programs, including Word, Outlook, Excel and PowerPoint.

This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.

Diversity is a critical component in Olympus Property’s success model. Olympus Property is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.