Referral Queue Scheduler

Referral Queue Scheduler– Olympia Orthopaedic Associates

Location: Olympia, WA 

Job Type: Full-time

Pay: $22 - $29.63 per hour

(Pay is determined based on years of experience) 

Summary of benefits: 

OOA covers part or all of the cost for Health, Dental, Vision, Life Insurance, and Long-term Disability Insurance. Employees are eligible to participate in a 401k plan with company matching. Flex spending plans, uniform allowances, and an Employee Assistance Program available as well. New, full-time staff will accrue a minimum of 17 days of paid time off per year. 

Olympia Orthopaedics is a drug-free, alcohol-free, and smoke-free workplace. If offered employment, passage of background screen and pre-employment drug screen is required. Please note nicotine levels are included in testing.

Referral Queue Scheduler Summary:

As a Referral Queue Scheduler for Olympia Orthopaedic Associates, you will have the opportunity to be the first point of contact for patients who are referred to our practice and ensure they receive the highest standard of care. You will be responsible for taking calls in the Referral Queue and ensure that patients are scheduled correctly or transferred to their intended location.  

This position offers great opportunity for growth and cross-training within our Registration department. 

Referral Queue Scheduler Requirements:

• Minimum of one year of experience in a medical office setting.
• Excellent customer service skills, and the ability to interact with patients, families, and staff in a professional manner.

For a complete Referral Queue Scheduler job description, please see attached document or  visit: https://olyortho.com and select Careers.

Questions about this job ad? Contact our Recruiter, Gabrielle, at careers@olyortho. com

It is the policy of OOA to provide equal opportunity for employment to all individuals regardless of race, color, religion, sex, national origin, age, veteran status, marital status, political affiliation, disability, sexual orientation, or other status protected by local, state, or federal law. All applicants for employment are evaluated on the basis of education, training, experience, skill, aptitude, and other work-related factors. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Gabrielle Coviello, Recruiting Coordinator, careers@olyortho. com.