Assistant Team Leader

The Assistant Team Leader is the foundational role in our Team Leader Pathway. This role aims to prepare leaders for management by introducing them to the roles and responsibilities of running a retail cafe. The Assistant Team Leader will function primarily as a leadership presence on the floor, aiding in achieving team goals and delivering excellence on company standards. Effective Assistant Team Leaders excel at delegation and providing constructive feedback. This role prepares the Assistant Team Leader to lead another cafe when a Team Leader position becomes available.

Compensation: $19.13/hr tips

Expectations:

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  Works with Cafe Team Leader and Retail Director to define and execute cafe goals and the goals of the individuals on the team

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  Fills in for the Team Leader during their days off and when they are on vacation

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  Facilitates the scheduling for call-outs on days when they are designated person in charge

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  Facilitates or delegates timely orders through multiple vendors
  
  

• Manages and delegates inventory to ensure that a cafe does not run out of product
  
  

• Ensures that staff are utilizing proper inventory systems such as live inventory and verifying this by completing end-of-month inventory

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  Manages cash handling and completes bank deposits ideally delegating this task to Lead Baristas

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  Manages and delegates the cleanliness of the cafe lobby and backroom spaces

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  Manages and delegates the proper functioning of brewing equipment and stays up to date with preventative maintenance

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  Utilizes communication tools such as email, Discord, and attends leadership meetings

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  Reviews and implements customer feedback
  
  

• Assists with organizing and executing a quarterly staff meeting to update the team on shared goals and vision

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  Demonstrates company values (determination, excellence, improvement teamwork)

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  The Assistant Team Leader and Cafe Team Leader are expected to coordinate their schedules to ensure that at least one of them is present in the cafe every day of the week.