Receptionist

Job Overview:

Oltarsh & Associates, P.C. is a leading New York immigration law firm with over 50 years of experience representing individuals, families, businesses, international organizations, and foreign nationals in a broad range of U.S. immigration and nationality matters. The firm has built a reputation for providing personalized, knowledgeable, and responsive legal representation to clients navigating the U.S. immigration system.

Our practice includes family-based and employment-based immigration, business and investor visas, permanent residence and green cards, citizenship and naturalization, consular processing, waivers, and deportation defense. Oltarsh & Associates is proud to serve a diverse clientele and is committed to providing each client with attentive and professional service.

We are seeking a professional, highly organized, and bilingual Receptionist who is fluent in both English and Spanish to join our team. The ideal candidate will be responsible for managing the front desk, assisting with office tasks, communicating with clients, and providing excellent customer service. The successful candidate must be meticulous, have exceptional attention to detail, and be able to exercise sound judgment when handling client communications, particularly calls involving urgent or time-sensitive legal matters.

Schedule:

• Monday through Thursday
• 32 hours per week

Responsibilities:

• Greet and welcome guests, clients, and visitors in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls professionally and efficiently.
• Listen carefully to callers and determine the nature and urgency of their inquiry.
• Recognize calls involving potential legal emergencies, urgent immigration matters, court or filing deadlines, detention, removal, or other time-sensitive issues and promptly bring such matters to the attention of the appropriate attorney or staff member.
• Obtain relevant information from callers and ensure that urgent messages are communicated accurately and promptly.
• Handle general client inquiries and provide appropriate information while understanding that the Receptionist does not provide legal advice.
• Communicate professionally with clients in both English and Spanish.
• Manage email correspondence.
• Scan, organize, and provide correspondence and documents to clients.
• Assist with English-Spanish and Spanish-English translations and interpretation as needed.
• Schedule appointments and manage calendars.
• Perform accurate data entry and maintain organized and up-to-date records.
• Assist with filing, copying, scanning, printing, and organizing documents.
• Assist attorneys and staff with general administrative and office tasks.
• Handle confidential and sensitive client information with discretion and professionalism.
• Maintain an organized and professional reception area.
• Perform other duties and responsibilities as assigned.

Qualifications:

• Bachelor’s degree from an accredited college or university.
• Minimum of one (1) year of experience working in a professional office environment.
• Must be fluent in both English and Spanish, with excellent, grammatically correct written and verbal communication skills in both languages.
• Must be meticulous and have exceptional attention to detail.
• Excellent communication, listening, and interpersonal skills.
• Ability to exercise sound judgment when handling telephone calls, particularly calls involving urgent or sensitive legal matters.
• Professional, courteous, and compassionate demeanor when interacting with clients.
• Proficiency in Microsoft Outlook, including email and calendar management.
• Strong organizational skills and the ability to multitask and prioritize effectively.
• Ability to work accurately and efficiently in a fast-paced professional environment.
• Ability to handle confidential and sensitive information appropriately.
• Professional, dependable, punctual, and proactive.
• Previous experience in a law firm or legal environment is preferred.
• Experience in immigration law is a plus, but not required.

This position offers the opportunity to work in an established immigration law firm with a long history of serving a diverse clientele. The Receptionist will play an important role in the day-to-day operations of the firm and will have the opportunity to develop valuable administrative, client-service, and professional skills while working alongside experienced immigration attorneys and staff.

If you are a bilingual, meticulous, dependable, and highly organized professional with excellent communication skills and the ability to recognize and appropriately respond to urgent client matters, we encourage you to apply for this Receptionist position.

Pay: $22.00 - $27.00 per hour

Expected hours: 32.0 per week

Application Question(s):

• Why do you think that you would be a good fit in this role?
• Are you fluent in English? Do you speak, read, and write grammatically correct English?
• Do you speak, read, and write Spanish fluently?

Ability to Commute:

• New York, NY 10001 (Required)

Work Location: In person

Salary : $22 - $27