What are the responsibilities and job description for the Veterinary Receptionist -Client Care Specialist position at Olney-Sandy Spring Veterinary Hospital?
The Olney-Sandy Spring Veterinary Hospital is looking for a compassionate, energetic, self-motivated, detail-oriented team player to provide exceptional customer service in a busy 5-doctor, AAHA accredited small animal hospital.
This is a part- time position. The ideal candidate will be available to work evenings Monday-Friday 11:00AM - 7:30PM and Saturdays 7:00AM - 2:00PM. Experience handling a wide range of administrative related tasks and the ability to work independently with minimal supervision is required. They will thrive in a fast-paced work environment.
A minimum of 2 years’ experience working in a veterinary hospital is required.
Job responsibilities
- Receptionist duties
- Greeting clients
- Differentiating routine cases from emergency cases
- Scheduling appointments
- Entering client, patient, and financial data into the computer
- Generating invoices and explaining them to clients
- Performs other duties as assigned by the Client Care Supervisor This is not an all-inclusive list, but rather an overview
Position Requirements
- High school diploma or equivalent
- Minimum of 2 years of experience in customer service
- Experience with basic office functions in a busy environment
- Strong working knowledge of Microsoft Office Suite
- Flexibility in schedule
- Quickly learn how to pronounce, define and spell commonly used veterinary and dentistry terminology
- Ability to lift 40 pounds
- Knowledge of Impromed practice management software helpful, but not required
This job is ideal for someone who is:
- People-oriented – enjoys interacting with people and working on a team
- Adaptable/flexible – enjoys doing work that requires frequent shifts in direction
- Detail-oriented – ability to focus on the details while seeing the big picture at the same time
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Front desk: 2 years (Required)
- Veterinary Experience: 2 years (Required)
Work Location: In person
Salary : $18 - $21